Client Services Manager - Washington, United States - The High Companies

Mark Lane

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Mark Lane

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Description

Our dynamic and rapidly growing StructureCare team is seeking a detail oriented and self-starting Client Services Manager to service our Richmond, VA territory.

StructureCare, headquartered in Lancaster, Pennsylvania is a premier engineering and restoration company working to protect infrastructure investments throughout the Mid-Atlantic.

We believe in a strong connection between the engineering and implementation of a solution.

  • Bachelor's degree in Business Management/Administration, Engineering, Construction Management, or related field preferred.
  • 3 or more years in a Sales or related role
  • Excellent written and verbal communication skills
  • Technical aptitude and strong problemsolving skills
  • Working knowledge of the construction industry (preferred)
  • Willingness to be flexible in a fastpaced work environment
  • Driver's license and acceptable motor vehicle record required

In this role you will be responsible for:

  • Acting as the single point of contact for all long-term customer relationships
  • Monitoring and managing financial performance of all accounts within the assigned territory
  • Accountability for client deliverables
  • Communicating technical information and probable costs to key decision makers
  • Developing and presenting maintenance and repair solutions to clients based on budgetary allowances and inspection reports
  • Project set up
  • Developing proposals
  • Engaging in collaborative problem solving and decision making

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