- Answers and responds to patient request promptly by informing appropriate staff member of patient's request and ensuring effective resolution.
- Answers telephone before third ring and relays message to appropriate personnel in a timely manner.
- Performs all secretarial duties in a timeframe consistent with hospital policies and within time allotted.
- Maintains professionalism in greeting and directing visitors; efficiently handling all deliveries and, providing information in a competent manner.
- Operates all equipment in accordance with manufacturer's recommendations and/or hospital policy and procedure and assures timely communication of needed repairs to the appropriate department.
- Keeps Nurse Director/Team Leader and/or Charge Nurse updated regarding unit issues in a timely manner.
- Performs newly assigned duties upon completion of training and cooperates in floating while demonstrating positive attitude.
- Submit ideas for improvements or changes needed to improve department operation.
- Willingly participates in cross training in order to increase job knowledge and skills.
- Assists in orientation of new nursing personnel as assigned by charge nurse, team leader or unit director.
- Performs effectively during crisis or emergency situations by: Maintains availability, Responds to stat and emergency requests and orders, Removes unnecessary equipment and items obstructing patient access, Demonstrates initiative in monitoring other patients and visitors during emergency situations.
- Prepares chart on each patient including patient test results, patient labeling of all chart materials and accurately inputting nursing orders into the computer system.
- Keeps chart materials along with associated tabs in order at all times, adding necessary forms with patient's name and medical record number as needed.
- Transcribes physician orders under the supervision of a Registered Nurse alerting the charge/primary nurse to all stat orders or illegible writing and do not use abbreviations.
- Enter specimens into computer in a timely manner; calls for SSA to transport specimen to lab.
- Files printed patient records on chart in a timely manner.
- Completes all non-computerized forms and requisitions legibly (cytology, blood bank, dietary, etc).
- Maintains par levels of forms, materials, and supplies: Evaluates adequacy of supplies, Maintains equipment inventory, Discards old forms presently not in use.
- Promotes a professional environment by: Avoiding social conversation at core desk, Maintains appropriate demeanor at all times, Not allowing food or drink is allowed at the core desk.
- Consistently demonstrates etiquette as evidenced by the following: Greets the caller, States the department name, States their own name, Asks "How may I help you?," Offers the option to the caller to hold or be called back, Ends the call with "Is there anything else I can help you with?", Refrain from personal phone calls (unless emergency situation occurs).
- Maintains clean, safe and functional working environment in the nursing unit: Minimizes clutter regularly, Maintains equipment and chart backs, Initiates call for service/repair as necessary and informs Director/Team Leader, Troubleshoots problems with computer.
- Maintains logs for temperature, humidity, refrigerator, eyewash station and fluid/blanket warmers.
- Maintains updated staff directory.
- Able to print case cards, resource maps from PHS system and added emergency cases.
- Print accurate on-call schedules.
- Initiates all pages to appropriate physicians or other hospital departments logging all calls on telephone call log.
- Pages correct staff or physician for CPR, Fire, Disaster, etc.
- Obtain prior medical record upon request.
- Process patient's chart, making sure that the labels are adhere throughout the medical record and with accuracy strip charts.
- Disposition patients from the star system on a timely manner.
- Accurately enters added on cases into computer system, enters data accurately and in a timely manner, Ensure accuracy and appropriateness.
- Verify on-call schedule on a daily basis.
- Maintain patients confidentiality at all times.
- Accurately enters patient orders into the computer system.
- Utilizes overhead paging system when appropriate.
- Assist callers in locating patients.
- Operates all equipment in accordance with the manufacture's recommendations and/or hospital policy and procedure and assures timely communications of needed repairs to the appropriate department.
- High School or GED equivalent plus medical terminology preferred.
- 1-2 years experience, preferrably within healthcare.
- Health benefits
- Life insurance
- Long-term disability coverage
- Healthcare spending accounts
- Retirement plan
- Paid time off
- Pet Insurance
- Tuition reimbursement
- Employee assistance program
- Wellness program
- On-site housing for select positions and more
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Unit Secretary - Miami Beach, United States - Mount Sinai Medical Center of Miami Beach
Description
Unit SecretarySchedule:
Monday - Friday (9 am - 5:30 pm) and rotating weekend calls
As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community.
In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country.
We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more.
Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring:
The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research.
At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida.
We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.Position Responsibilities:
This includes but not limited to:
Maintains and uses appropriate records, Maintains admission and discharge sheet, Maintains SSA and specimen logs, Maintains assignment sheet, Enters patient information accurately into computer in a timely manner, Maintains Physician and patient call logs.
Qualifications:
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs.
Our robust employee benefits package includes:
