Hospital Unit Secretary, Jackson West Medical - Miami, United States - Jackson Health System

Mark Lane

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Mark Lane

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Description
Miami, FL Full-Time JW-4th Floor


Summary


Hospital Unit Secretary facilitates department/patient flow and patient care by serving as a frontline ambassador in customer service, performing clerical duties and data entry functions.


Responsibilities

Prepares & maintains medical record:
all pages are labeled. Places all forms, clinical reports & returning diagnostic studies accurately and timely. Copies appropriate sections as needed. Thins & breaks down charts.

Thinned charts are either sent to medical records or transferred with the patient to another area of care as appropriate.

Flags unsigned forms for signature, date, time. Follows up to ensure completion. Performs document scanning into electronic documentation management. Maintains and updates bed tracking system to accurately reflect patient status in a timely manner. Transfers and discharges patients in computer system. Updates unit census per entity standard. Enters patient or unit charges. Ensures computer census accuracy at the beginning, with transfers and end of each shift.


Computer Physician Order Management responsibilities:
Print forms


For consults, documents:
telephone called, date, time and the name of person spoken to. Verifies active diet orders with RN. Ensures accuracy of patient status, i. e. observation, inpatient, telemetry, etc.


Unit Operation:
Assists nurse with patient's requests as needed. Assists in transport of patients, supplies and specimens. Assist in the delivery of meal trays, nourishments and in the completion of the menus when applicable. Obtains updated OR schedule daily. Maintains cleanliness of unit and nurse station. Serves as a frontline ambassador. Greets all visitors to unit. Assists with discharge and transfer of patients as needed. Answers patient call system and telephones. Delivers message to the appropriate person. Maintains a working knowledge of printers and other clerical equipment used to perform job. Reports malfunctioning/tags broken equipment. Tracks equipment per unit/entity standard. Assists with materials management, including ordering supplies, forms, floor stock, etc. Orients new employees to the job. Assist in collection and storage of patient belongings. Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Performs all other related job duties as assigned.


Experience
Generally requires 0 to 3 years of related experience.


Education
High School diploma is required.


Skill

Credentials


American Heart Association Basic Life Support (BLS) and any additional applicable life support certification for Healthcare Providers is required upon hire with at least 6 months validity and maintenance at JHS for the duration of employment.


Working Conditions

Physical Requirements - Job function is sedentary in nature and requires sitting for extended periods of time. Function may require frequent standing or walking. Must be able to lift or carry objects weighing up to 20 pounds.

Jobs in this group are required to have close visual acuity to perform activities such as:
extended use of computers, preparing and analyzing data and analytics, and other components of a typical office environment.

Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).