Sales Manager - Chandler, United States - MCR Hotels

MCR Hotels

Verified Company

Chandler, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Sales Manager:

Hilton Phoenix Chandler, AZ, 2929 W Frye Rd, Chandler, Arizona, United States of America Req #6717

Monday, May 20, 2024

At the
Hilton Phoenix Chandler, the
Sales Manager will be responsible for the sales and revenue generating efforts with emphasis attaining the hotel goals of maximum revenue and profit while providing the guest with the highest level of quality service.

Responsibilities:

Meet or exceed predetermined booking goals for guest room revenue
Meet or exceed budgeted costs and revenue on a monthly average with the liberty to negotiate with supervision on individual groups within established guidelines yet maintaining the overall revenue goals
Responsible for prompt handling (within the business day) of inquiry calls and monitoring the efficient flow of paperwork relative to confirming group details to the client
Play major role in business development and market demands and easily adapting to new strategies based on market conditions
Compile lists of prospective clients for use as sales leads based on information from the internet, business directories and other sources
Make inperson sales calls to potential clients at their place of business on a regular basis
Entertain potential clients on site as determined by management
Utilize qualified account reports as appropriate during sales visits with potential clients
Monitor pricing, service levels, facilities and group activities at competitive facilities to ensure the hotel remains in a competitive position
Evaluate a potential piece of business for profitability and overall benefit to the hotel by utilizing various reports along with the guidance of management
Complete coordination of the Sales group functions; accurate and timely preparation of detailed Sales Contracts and Group Resumes as necessary to ensure a common quality understanding of what the client is to receive in terms of products and services
Follow up on the progress of groups booked, such as room night pick up, rooming lists, cut off dates, etc. to ensure maximum occupancy
Follow up on bookings and solicit repeat business
Participate in RFP process for the hotel
Meet and greet client upon arrival as well as visit with client daily when inhouse
Develop new business through obtaining accounts from competition, lateral development of existing accounts and contacting new customers in the market
Coordinate and participate in monthly sales blitzes
Maintain and develop 3rd party group booking sites
Assist in maintaining digital marketing, social media campaigns, and website initiatives to promote the hotel
Other duties as assigned

Requirements:

Bachelor's degree in in Business Administration, Marketing, Hotel & Restaurant Management, or related major preferred
Minimum of 1 year or more of experience in Hotel Sales & Marketing
Computer skills and knowledge of industry focused systems
Ability to multitask and work in a fastpaced environment
Travel required to and from businesses of potential clients
Excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning
Strong leadership skills
An aptitude for selfmotivation
A cando attitude and a handson approach
A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel

Our Company

MCR is the
3rdlargest hotel owneroperator in the United States.
Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
MCR has a
$5.0 billion portfolio of
148 premiumbranded hotels containing more than 22,000 guestrooms across
37 states and 106 cities.
MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
MCR was named
one of _Fast Company_
's 10 Most Innovative Travel Companies of 2020.
MCR is a threetime recipient of the
Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the
Hilton Legacy Award for Top Performer.
For the TWA Hotel at New York's JFK Airport, MCR won the
Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA