Water Resource Manager - Rancho Santa Margarita, United States - PARK WEST

Description

• Responsible for the creation, management, and training of the Irrigation Specialists, Water Manager, and Irrigation Technicians
• Work closely with Branch Manager, Director of Field Operations, Account Manager, and Irrigation Technicians to achieve Branch irrigation penetration and gross margin goals
• Responsible for training Irrigation Technicians, Account Managers, and Account Managers on Irrigation Billing Processes including Irrigation Billing Templates, Field Work Order PMI Forms, etc.
• Ensure that detailed irrigation evaluations on new jobs are completed within 90 days
• Meet with Branch Managers, Account Managers, and Enhancement Managers as necessary to develop strategies, procedures, or policies that will generate revenue, increase efficiency, and/or increase our overall quality of services
• Identify properties with potential irrigation projects
• Inspect, build scope, propose, and execute
• Provide knowledge, training, and resources to all Irrigation Specialists, Water Managers, and Irrigation Technicians regarding quality of work, production standards, and expectations
• Responsible for irrigation material selection and procurement for the Maintenance Company
• Responsible for irrigation tool selection and procurement for the Maintenance Company
• Work with Branches and assist in the activation/creation of new smart controller accounts, training of staff on new accounts, and resolving ITrelated issues
• Ensure staff are utilizing the smart controller's features to ensure optimum programming efficiency and appropriate landscape health
• Define required tools, materials, and equipment at branch, specialist, and technician levels
• Develop irrigation vehicle layout including material stock levels and manage inventories quarterly to confirm compliance
• Negotiate pricing on special projects via rebates, bulk procurement, specials or other opportunities
• Work with Branch Managers on identifying properties with irrigation concerns, issues, water penalties, mismanaged programming, or other concerns
• Rectify with Irrigation Specialists, Water Managers, and Irrigation Technicians as needed
• Participate in new product demos and provide quality feedback and recommendations to the company
• Provide industryrelated news such as water provider updates, rebates, rate increases, and other pertinent news to appropriate staff
• Monitor and update Irrigation Billing Template forms related to new products and pricing changes when needed
• Develop and manage procedures to have oversight and access to all smart controller accounts, including admin rights and the removal and addition of staff access
• Develop and revise, as necessary, all irrigation forms including PMI Form, Assessment Form and evaluation formats
• Train and manage all Irrigation Specialists and Water Managers to identify, propose and execute highlevel irrigation projects while under the Company's codes of conduct and expected revenue and profit margins
• Actively involved with onboarding and training of new employees for the maintenance company
• Identify irrigation material issues and defects and provide concerns to appropriate staff to minimize impact on the Company
• Develop and maintain close relationships with manufacturers regarding training opportunities, new product demos, and other irrigation opportunities
• Develop and maintain close relationships with industry contacts such as water provider personnel, Health department, other client vendors
• Maintain highlevel relationships with Irrigation Associations, the California Landscape Contractors Association, and other industryrelated organizations
• Identify and assist employees with special certifications, licenses, classes, or other opportunities that are either required (Maxicom/4S) or will promote water management services and central control knowledge
• Assist in writing articles, attending events, and committee involvement for industry trade organizations
• Instruct internal training programs, as requested, with the assistance of the Irrigation Training and Development Manager

• Maintain quality relationships with industry partners including associations, manufacturers, distributors, and clients
• Maintain quality relationships with water providers, wholesalers, representatives, and board members of each
• Pursue industry training beyond irrigation and water management
• Always maintain the following certifications: Recycled Water Site Supervisor, Certified Landscape Irrigation Auditor, Certified Irrigation Contractor, Qualified Water Efficient Landscaper and others as determined by their supervisor

The Water Resource Manager is a leadership position responsible for all aspects of the Irrigation and Water Management operations to ensure customer satisfaction, employee training and profitability.