Account Manager - Herndon, United States - L2T

L2T

Verified Company

Herndon, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview:

L2T, LLC is a fast-growing, high-tech company based out of Northern Virginia. We invest in the future, and we want to invest in you. We will take your technical passion and offer you
growth opportunities through leadership, training, conferences, and mentorship that only comes from working with a group of passionate, like-minded individuals. Join our team and help us deliver the stable and secure communication solutions that allow our customers to succeed.

Our team of experienced Technologists, Program Managers, and Engineers are seeking a motivated person to provide to our customer Subject Matter Expertise in support of Internet focused capabilities and customer technology focused security procedures.

We practice Agile methodologies across the entire organization and encourage your involvement in shaping our current and future solutions. Corporate objectives are discussed and understood across the company, so you'll always know the business reasons behind your tasking.

Responsibilities:

Serve Customer onsite facility Monday-Friday 8am5pm (excluding holidays).
Customer relationship management
Function as the interface between the L2T and the Customer users in support of ticketing, information gathering, and user feedback.
Identify and analyze and resolve system errors.
Act as backup to other Engineers/Sys Admins (minimum requirements is to power down and restore various virtual infrastructures, add/modify user accounts via MS AD, resets 802.1X security on switch ports, and build/fix network cables).
Responsible for crossfunctional communication between the Customer and L2T's Customer Staff.
Build and maintain secure and hardened configuration standards.
Plan and build system operating images.
Support user training requests to include operating procedures as needed.
Assist in developing and implementing policies for safe use of capabilities.
Responsible for generating and delivering weekly status reports.

Qualifications:

Demonstrated working knowledge of internetbased research methods.
Good oral and written communication skills.
Experience with Linux Operating Systems to include, networking, desktops, firewalls, and servers.
Experience building, deploying, and documenting complex networks and systems.
Applicants must hold and maintain an active security clearance; therefore, US Citizenship is required.
Experience with hypervisors, virtualization technology, and virtual desktop infrastructure.

Our benefits

401(k) match of 6% with immediate vesting
Highly subsidized Health, Dental, and Vision Insurance
Legal Resources Plan
Gym Facilities
Flexible Time Off (FTO)
11 Federal Holidays
Life Insurance, Short and Longterm Disability coverage paid for by the company
Free sodas and snacks
Company sponsored weekly breakfast or lunch
Holiday parties and networking events
Participation in several charitable events

We are proud to be an Equal Opportunity Employer and do not discriminate based on race, religion, gender, national origin, color, age, military service eligibility or veteran status, disability, sexual orientation, gender identity, marital status, or any other protected class.

We encourage and support workplace diversity.