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System Administrator - Chicago, United States - The Leading Niche
Description
Position Title:
Asset Deployment - Training Technician
As an Asset Deployment - Training Technician on our project, you'll work as a team member supporting the VA with a large PC deployment.
In this role you, will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers.
This role combines strong technical skills with an emphasis on delivering a high level of customer service.You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision.
This role will also require setup and monitoring of equipment at various training sites to ensure operational.This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours.
The staff will be required to travel to other siteswithin the metropolitan area throughout
the week.
You Have:
Minimum of 1-year experience in imaging and installing computer equipmentMust be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictionsWill need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closetsWill frequently need to be able to push carts carrying equipmentMust have personal transportation available during work hoursExperience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projectsExperience with conducting routine system administration tasks and logging data in system admin logsExperience with maintaining troubleshooting a wide variety of systems and networks, including high availability systemsKnowledge of debugging protocols and processes and the ability to work independently while providing excellent customer serviceHS diploma or GED and 8 years of experience working in a professional environment in lieu of a degree or Bachelor's degree in IT, CS, EE, IS and 1 years of experience
Nice If You Have:
Experience with the ServiceNow ticketing system a plusExperience with the VAPublic Trust clearance
Requirements
Requirements
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