- Receive requests from end users, gather analytic and technical requirements, clarify requirements, document requirements and present to the engineering team.
- Gather requirements, relevant background information, documentation, and technical details.
- Manage new work requests for an organization with multiple technical Subject Matter Experts.
- Perform initial forensic examination of incoming requests including forensic imaging or converting the data to a useable format for the specialists as needed.
- Responsible for entering and maintaining relevant data and documentation in the primary knowledge management system for the customer organization.
- Able to communicate highly technical information with a variety of technical and non-technical stakeholders in the customer organization.
- Operate with exceptional customer focus with attention to detail and bias for action.
- Manage competing priorities in dynamic, fast-paced enterprise environment.
- 1 years of experience in a technical support, systems analyst, helpdesk, requirements analyst or other relevant position
- Bachelor's degree or 2 additional years of relevant experience in lieu of degree
- Experience working in the intelligence community (IC)
- Active/current TS/SCI with polygraph clearance
- Understanding of basic technology such as operating systems, mobile device platforms and common internet terms
- Basic knowledge of digital forensics, reverse engineering, mobile forensics, or similar concepts, technologies and/or tools
- Experience with computer forensic analysis software such as Xways, FTKimager, EnCase, or similar
- Experience writing or running basic Python scripts
-
On-call Support Analyst
2 weeks ago
Subsentio Chantilly, United States**Department**: Records Production · **Reports To**: Supervisor of Records Management Services · **Management Position**:No · **Supervisory Responsibilities**:No · **Location**: Remote · Analyst is expected to participate in training at this location: Chantilly, VA. For a period ...
-
Systems Support Analyst
1 week ago
Vector Airport Systems Herndon, United States**About Us** · Vector is a growing international aviation software and services company with a positive team culture and an emphasis on visionary leadership. Our hard-working, innovative team delivers aircraft tracking, revenue generation, environmental impact, and other mission- ...
-
Vtc Support Analyst
1 week ago
Global World Technology Fairfax, United States**VTC Systems Analyst** · **Who We Are**: · Global World Technology, LLC (GWT) is an information technology (IT) services company that offers professional and experienced personnel to support our most advanced client-based businesses and missions. GWT was founded in July 2001 and ...
-
Data & Systems Support Analyst
1 week ago
Vector Airport Systems Herndon, United States**About Us** · Vector is a growing international aviation software and services company with a positive team culture and an emphasis on visionary leadership. Our hard-working, innovative team delivers aircraft tracking, revenue generation, environmental impact, and other mission- ...
-
Quality Assurance Support Analyst
2 days ago
pureIntegration Reston, United States Part time**Company Description** · pureIntegration is a technology consulting firm with 20 years of experience servicing Fortune 100 clients headquartered in the DC area. We serve clients in the fastest growing industry of communications, media, and entertainment. · We are looking for a * ...
-
Onsite Support Analyst
2 weeks ago
Starks Industries Washington, United StatesWe are seeking a dedicated and skilled Onsite Support Analyst to join our IT Support Services team. The Onsite Support Analyst will be responsible for providing technical assistance and support to end-users of the DC Child Support Enforcement System, ensuring the smooth operation ...
-
Executive Secretariat Support Analyst
1 week ago
Aveshka Inc Vienna, United States**Overview** · Envision your future making a difference in our nation Aveshka is dedicated to supporting the U.S. Federal Government. We develop and deliver innovative solutions to increasingly complex problems. We are currently identifying staff to provide Executive Secretariat ...
-
Jira Support Analyst
2 weeks ago
Allen Integrated Solutions Washington, United States**Job Title**: JIRA Support Analyst (SA) · **Location**: Chantilly, VA · **Security Clearance**: TS/SCI Required · ABOUT THE ROLE · We are proud to be a Woman/Veteran-Owned Small Business that is growing quickly because we provide exceptional expertise to our government customers ...
-
Planning Support Analyst
2 weeks ago
Competitive Innovations, LLC Washington, United StatesThe Planning Support Analyst will augment BP's (OPP/PSP) strategic planning staff in completing the Joint Strategic Plan (JSP) process requirements through ensuring that the JSP meets the elements required by the Government Performance and Results Act (GPRA) of 1993 (P.L , the GP ...
-
Financial Support Analyst
3 weeks ago
Amentum Arlington, United StatesUnder general supervision of the Senior Business Operations Manager, would be responsible for functions of the program's accounting, invoicing, and budgetary requirements. Using established procedures, the Finance Manager would proactively analyze data relating to program costs. ...
-
Customer Support Analyst
1 week ago
SAIC Quantico, United StatesJob ID: · **Location**:QUANTICO, VA, US · **Date Posted**: · **Category**:Information Technology · **Subcategory**:Site Support · **Schedule**:Full-time · **Shift**:Day Job · **Travel**:Yes, 10 % of the Time · **Minimum Clearance Required**:Top Secret · **Clearance Level Must B ...
-
User Support, Analyst
3 weeks ago
The MIL Corporation Bethesda, United StatesClearance Required: · **Public Trust** · - Education Required: · **BA/BS** · - US Citizenship: · **Required** · **Summary** · The MIL Corporation is seeking a **User Support, Analyst **with Windows support experience. This position offers a great opportunity to be part of a high- ...
-
Mission Support Analyst
1 week ago
US Organization of the Joint Chiefs of Staff Arlington, United States**Duties**: · As a MISSION SUPPORT ANALYST (SECURITY/SCI) at the GS some of your typical work assignments may include: · - Conducts studies and provides advice to Division and Branch Chiefs and members and assists with planning and directing the effectiveness of a variety of oper ...
-
Technical Support Analyst
1 week ago
Serco North America Washington, United StatesPosition Description: · If you desire an opportunity to help the Navy and Marine Corps, Serco has a great opportunity for you As a Technical Analyst, you will be on a team that is evaluating and managing the delivery of a new class of amphibious ship for the United States Navy an ...
-
Technical Support Analyst
3 weeks ago
ManTech International Corporation Chantilly, United StatesReceive requests from end users, gather analytic and technical requirements, clarify requirements, document requirements and present to the engineering team. Gather requirements, relevant background information, documentation, and technical details. Support Analyst, Technical Sup ...
-
IT Support Analyst
2 weeks ago
Latitude, Inc. Centreville, United StatesJob Description · Job DescriptionWe are seeking a talented and customer-focused IT Support Analyst to join our IT department. As an IT Support Analyst, you will play a crucial role in providing technical support and assistance to our employees, ensuring the smooth operation of ou ...
-
Learning Support Analyst
2 weeks ago
US Defense Acquisition University Fort Belvoir, United States**Duties**: · Uses general knowledge of instructional methods, training modes and techniques to effectively support faculty in achieving the full range of the learning process. Perform all duties required to support successful execution of synchronous and asynchronous, virtual an ...
-
Transition Support Analyst
1 day ago
Systems Planning and Analysis, Inc. Alexandria, United StatesOverview: · Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US ...
-
Decision Support Analyst
1 week ago
Precision Solutions Alexandria, United StatesOverview: · **Decision Support Analyst** · Onsite | Alexandria, VA | 5 days a week · Active TS/SCI Clearance Required · **Summary** · Our client is an employee and Service-Disabled, Veteran-owned Small Business focused on providing niche technical services. They are a team of exp ...
-
Customer Support Analyst
3 days ago
SAIC Washington, United StatesJob ID: · **Location**:WASHINGTON, DC, US · **Date Posted**: · **Category**:Information Technology · **Subcategory**:Site Support · **Schedule**:Full-time · **Shift**:Day Job · **Travel**:Yes, 10 % of the Time · **Minimum Clearance Required**:Top Secret · **Clearance Level Must ...
Technical Support Analyst - Chantilly, United States - ManTech
Description
Secure our Nation, Ignite your Future
Join a highly recognized and elite team of technical leaders delivering advanced technical solutions in digital forensics to intelligence agencies.
Our team solves the problems others have attempted to solve but couldn't. Our solutions enable our customer to make informed decisions regarding mission objectives in the field.We take pride in solving the most difficult technical challenges and creating new capabilities and tools that have a significant impact on our nation's security.
ManTech has a need for a Technical Support Analyst in Chantilly, VA.As an analyst on our team, you will receive support requests from end users, gather user requirements, document requirements and communicate the user requirements to our team of engineers.
The ideal candidate will be extremely customer focused, able to communicate highly technical information to a variety of technical and non-technical stakeholders and have an interest in the digital forensics field.
Responsibilities include, but are not limited to:
Required Qualifications:
Preferred Qualifications:
Clearance requirements :
Active/current TS/SCI with polygraph
Physical requirements :
must be able to remain in sedentary position at least 50% of the time
For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license.
The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law.
ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer.We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.
If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply.
ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies.
ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access as a result of your disability.
To request an accommodation please click and provide your name and contact information.
