Universal Banker I - Selinsgrove, United States - Northumberland National Bank

Northumberland National Bank
Northumberland National Bank
Verified Company
Selinsgrove, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
:


Summary
Provides services to customers, ensuring transactions are completed in accordance with the bank's established policies and procedures. This position has extensive customer contact and responsibility for answering questions, and solving customer problems. An NNB Universal Banker I provides retail banking services and products to customers.


Typical Schedule
Full Time - 40 hours per week
Hours of operation:

Monday 8:
00 a.m. to 5:
15 p.m., Tuesday - Wednesday 8:
00 am to 4:
15 pm, Thursday 8:
00 am to 5:
15 pm, Friday 8:
00 a.m. to 6:
15 p.m., and Saturdays 8:
00 a.m. to 12:
15 p.m. Flexibility is required to ensure adequate staffing.


ESSENTIAL FUNCTIONS

  • Explain, promote, or sell products or services using computerized information about customers to tailor recommendations;
  • Answer basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies;
  • Open new accounts (checking, savings, Time Deposits, IRAs and HSAs); perform Chexsystems OFAC check for new customers and Risk Rating Form. Complete with accuracy all outstanding deposit control items in a timely manner;
  • Understand and assist customer with IRA contribution and distribution processing;
  • Open/close safe deposit boxes, assist manager with box inventories, assist customers in entering safe deposit boxes as necessary;
  • Maintain a teller drawer to accept cash and cash items from customers;
  • Receive checking and savings deposits
:

verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit;

  • Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices;
  • Process savings withdrawals
Cash checks:

verify endorsement, receive proper identification and ensure validity;

  • Appropriately issue, redeem and log monetary instruments;
  • Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded;
  • Verifies and processes night deposits and mail deposits;
  • Assists in daily review of Vault transactions and balancing of the vault as well as periodic counts/verifications of the vault cash. Assists in maintaining proper levels of Vault cash;
  • Process loan payments and LOC advances;
  • Assists with ATM balancing and restocking
  • Follow bank policies and procedures for customer and account maintenance;
  • Balance drawer daily, including periodic batching of cashed checks;
  • Complete required CTRs and SAMs;
  • Prepares affidavits and stop payments;
  • Must have a high level of understanding of all bank deposit products and the details of their transaction processing;
  • Courtesy, tact, and diplomacy are essential elements of the job;
  • Participate in and/or complete all necessary bank training;
  • Required to maintain the strictness of confidentiality in all matters;
  • Comply with all company policies and procedures;
  • Other administrative duties as assigned.

Requirements:


COMPETENCIES

  • Excellent time management, judgment, decisionmaking and critical thinking skills with a strong attention to detail;
  • Exceptional communication skills with an enhanced social perceptiveness and a serviceoriented disposition;
  • Knowledge of computer software programs (e.g., Outlook, Excel, Power Point, Word)
  • Ability to maintain confidentiality with sensitive information and issues relating to the bank's customers, policies, and personnel;
  • Knowledge of principles and processes for providing customer and personal services including customer needs assessment, and meeting quality standards for services;
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures.

REQUIRED EDUCATION & EXPERIENCE

  • High School Diploma or GED;
  • 6 Months Cash Handling Experience.

Benefits


For Full Time positions we offer a full benefit package including health and life insurance, vacation, retirement plan, 401k Plan, Employee Stock Ownership Plan and FSA Plan is provided.

Pay would be commensurate with background and prior work experience.


Equal Opportunity
The Northumberland National Bank is committed to providing Equal Opportunity in Employment.

Our selection decisions are based on job-related factors and not on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, veteran status, or any other status protected by federal, state, or local law.

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