- Maintain computer systems and associated IT / AV equipment, such as proactive system
- Respond to break/fix requests and demonstrate ownership of the problem until resolved.
- Computer deployments include unboxing, building, configuring, testing, validating, deploying
- Software installation following department policy.
- Ensure equipment is always production-ready.
- Required to document daily tasks in the ticketing system with detailed resolution.
- Complete all assigned projects on time and continue to perform daily support requests.
- Ability to manage time effectively and triage and prioritize based on production needs.
- Follow and educate the general IT policy and train end-users accordingly.
- Strong skills in macOS
- Basic understanding of networking principles and equipment (e.g., switches, routers, cabling,
- Ability to perform typical (basic) network troubleshooting/performance issues.
- Support onsite and offsite end-users, including on-call rotation, some after-hours & weekends.
- Must be flexible with work schedules based on production timelines.
- Strong understanding in MacOS operating system.
- Familiar with Windows and Linux, a plus.
- Command-line proficiency (bash, or PowerShell) a plus.
- Understanding of production applications (Adobe Premiere, After Effects, Cinema 4D,
- Experience with MDM systems (JAMF), a plus.
- Communicate in a professional and friendly manner with co-workers.
- Team player that strives to maximize team/department performance.
- Rapid response to technical challenges- must be able to think/act quickly to resolve new
- Self-starter, energetic, strong organizational skills, and ability to prioritize workload.
- Awareness of own capabilities and when to escalate for assistance/information/approvals.
- A proactive approach to supporting technology - demonstrate you can prevent problems vs.
- Read and comprehend documentation of hardware systems, software, patches, and release
- Excellent communication, organization, and problem-solving skills
- Confidence taking initiative and prioritizing multiple projects in parallel
- Energy and attention-level to succeed in a high-volume work environment
- Positive attitude with an emphasis on collaboration
- - 4 years of desktop support experience.
- Experience with editorial and graphic artists supporting creative workstations (Adobe, VFX, and other creative industry workflows), a plus.
- Fast-paced, high-pressure, production environment experience is most relevant.
- College degree or equivalent education/experience is required.
- Must be able to lift up to 60 lbs. on a regular basis
- Frequently use hands to manipulate equipment or media.
- Frequently typing on a keyboard
- Frequently sitting and performing desk work.
- Seeing and reading without difficulty (with or without personal corrective aides)
- Frequently reaching and pulling equipment.
- Must be able to climb stairs and ladders to perform work.
- Must be able to work in confined areas to perform networking support.
- On-site required
-
Application Support Specialist
3 weeks ago
Arvato Systems Group Los Angeles, United States** Application Support Specialist (m/w/d)**Ohne Menschen, deren Herz voll und ganz fr IT schlgt, geht es nicht. Und darum suchen wirdich als **Application Support Specialist (m/w/d)** fr unseren Standort in Gtersloh, Hamburg, Leipzig, Rostock oder Wilhelmshaven.**Welche Aufgaben ...
-
Application Support Specialist
3 weeks ago
Arvato Systems Group Los Angeles, United States** Application Support Specialist (m/w/d)** · Ohne Menschen, deren Herz voll und ganz fr IT schlgt, geht es nicht. Und darum suchen wirdich als **Application Support Specialist (m/w/d)** fr unseren Standort in Gtersloh, Hamburg, Leipzig, Rostock oder Wilhelmshaven. · **Welche Auf ...
-
Support Specialist
4 weeks ago
Mathnasium Los Angeles, United States Full timeT EAM S UMMARY · At Mathnasium, the core of our business is built around the success of our franchisees. As such, the strategic imperative of the Support team is to help our franchisees resolve any problem that impedes the daily operation of a Mathnasium Learning Center and lea ...
-
Support Specialist
2 weeks ago
The People Concern Los Angeles, United StatesSupport Specialist - Swashlock · 503 Olympic Blvd, Santa Monica, CA 90401, USA ● Los Angeles, CA, USA Req #11084 Wednesday, May 29, 2024 Role: Support Specialist, Shwashlock · Reports to: Program Manager, Access Center · Program: Shwashlock · Department: Access Center · Loc ...
-
Support Specialist
2 weeks ago
The People Concern Los Angeles, United StatesSupport Specialist (Sat-Sun) (8am-4:30pm) · Los Angeles, CA 90013, USA ● Los Angeles, CA, USA Req #11082 Tuesday, May 28, 2024 Role: Support Specialis · Reports to: Residential Manager · Department: Interim Housing · Location: Lamp Village, 527 S. San Pedro St./ 526 S. Cro ...
-
IT Support Specialist
1 week ago
Keller Executive Search Los Angeles, United StatesJob Description · Job DescriptionWe are seeking an experienced IT Support Specialist based in Los Angeles. As an IT Support Specialist, you will be responsible for providing technical support and troubleshooting for computer systems, software, and hardware. This is an excellent o ...
-
IT Support Specialist
1 week ago
Keller Executive Search Los Angeles, United StatesWe are seeking an experienced IT Support Specialist based in Los Angeles. As an IT Support Specialist, you will be responsible for providing technical support and troubleshooting for computer systems, software, and hardware. This is an excellent opportunity to join a dynamic team ...
-
Support Specialist
1 week ago
MATHNASIUM GROUP Los Angeles, United StatesJob Details · Level · Experienced · Job Location · HQ - Los Angeles, CA · Position Type · Full Time · Travel Percentage · None · Job Shift · Day · Job Category · Customer Service · Description · TEAM SUMMARY · At Mathnasium, the core of our business is built around ...
-
IT Support Specialist
3 weeks ago
Lowe Re Los Angeles, United States**IT Support Specialist** · Lowe · Los Angeles · California · Job Overview · The IT Support Specialist is responsible for acting as first level support for all general IT issues by providing prompt, knowledgeable and courteous support to all end users. This position will also fun ...
-
IT Support Specialist
3 days ago
VOALA Los Angeles, United StatesIT Support Specialist - Careers At Volunteers of America Los Angeles · Back To Openings · IT Support Specialist · Location: · Los Angeles, CA · Job ID: · 1170 · Salary: · $ $35.62 Per Hour · Area of Interest: · Information Technology · Division: · Corporate · Shift Type: ...
-
IT Support Specialist
3 weeks ago
Corporate National Law Firm Los Angeles, United StatesJob Description · Job DescriptionIT SUPPORT SPECIALIST needed for the LA office of a national law firm. This person will primarily be deploying, providing support, and testing. We would strongly prefer someone with law firm experience but may be open to other professional service ...
-
IT Support Specialist
4 days ago
Xsolla Los Angeles, United StatesWe are actively looking for a proactive and experienced IT Support Specialist to join our global team at Xsolla. The selected candidate will be a core contributor to the successful utilization of technology at Xsolla. This individual will be responsible for supporting and maintai ...
-
IT Support Specialist
5 days ago
NR Consulting Los Angeles, United StatesJob title : IT Support Specialist · Work Location : Burlingame, Los Angeles CA & Greenville SC · Duration : FTE/ Permanent Hiring · Job Description : Test application performance for potential bottlenecks, identify possible solutions and work with developers to implement thos ...
-
IT Support Specialist
5 days ago
Caltech (California) Los Angeles, United States** Position Description** · **IT Support Specialist (Owens Valley, CA)** · Job Category · **Fulltime Regular** · ExemptOvertimeEligible · **Overtime Eligible** · Benefits Eligible · **Benefit Based** · Caltech is a world-renowned science and engineering institute that mars ...
-
Sales Support Specialist
3 weeks ago
Xerox Los Angeles, United States Full timeOverview: · Xerox Corporation is an information services technology company that has continually redefined the workplace experience for more than 100 years is currently seeking a Sales Support Specialist to support the greater Los Angeles area. Sales Support Specialist, you will ...
-
Peer Support Specialist
1 day ago
STG International Los Angeles, United StatesSTGi is currently seeking a qualified Peer Support Specialist candidates for the Department of Housing and Urban Development (HUD) and Veterans Affairs (VA) Supportive Housing (HUD/VASH) Program. · The primary work of the Peer Support Specialist is to serve as part of a multidis ...
-
Learning Support Specialist
1 week ago
CalWest Educators Placement Los Angeles, United StatesApplicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. · CalWest client school in Greater Los Angeles seeks a Learning Support Specialist to begin in August 2024. · Qualifications ...
-
IT Support Specialist
5 days ago
Instabase Los Angeles, United StatesIm ecstatic to work with my amazing co-workers every day - Instabase has been a great place to hone my skills and reify innovative ideas. · Erick · Software Engineer · Its incredible to work with a team who all care deeply about the product and company, and are always willing ...
-
Support Specialist/Attendant
4 weeks ago
The People Concern Los Angeles, United StatesSupport Specialist/Attendant (Overnight) (Wed-Sun) (11:30pm-8am) · Los Angeles, CA, USA Req #11037 Thursday, April 18, 2024 Title: Support Specialist · Department: The Village · Project: HAUS/DHS · Reports to: Residential Manager · Supervises: N/A · Schedule: Wednesday- ...
-
Customer Support Specialist
2 days ago
DSLRpros Los Angeles, United StatesWhy DSLRpros? · At DSLRPRos, you work with emerging tech products that allow organizations to work safer, smarter, and faster. From disrupting how we inspect power grids to finding missing persons in a fraction of the time, the use cases for drones in industry and public safety a ...
Information Technology Support Specialist - Los Angeles, United States - B O N D
Description
IT SUPPORT SPECIALIST
Reports To:
IT Director
Supervisory Responsibilities:
No
FLSA Status:
Exempt
Location:
Los Angeles, CA
Position Summary:
The IT Support Specialist will provide day-to-day technical support for BOND staff while adhering to company and client security policies.
S/he is responsible for ensuring the computer systems and production center are maintained and operate reliably by providing hands-on system administration support, system maintenance, and operations support for all departments within the organization.
The IT Support Specialist will report to IT DirectorEssential Duties & Responsibilities:
Knowledge, Skills & Abilities:
Desired Qualities & Characteristics:
Minimum Qualifications:
Physical Requirements:
In performing the responsibilities for this position, the employee is required to:
WORK ENVIRONMENT:
The description provided above, is representative of the knowledge, skills, and abilities required, but is not intended to be an exhaustive list of all duties, responsibilities, or qualifications.
BOND complies with all federal and state disability laws, including the Americans with Disabilities Act and will provide reasonable accommodations for applicants and employees with disabilities.
Job Type:
Full-time
Salary:
$ $28.00 per hour
Expected hours: 40 – 50 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Vision insurance
Compensation package:
Hourly pay
Overtime pay
Experience level:
2-4 Years
Ability to Relocate:
Los Angeles, CA 90038:
Relocate before starting work (Required)
Work Location:
In person
#J-18808-Ljbffr