- Bachelor's degree in related field such as Information Technology or Information Systems and eight years of relevant technical and business experience across multiple technologies and business functions; or an equivalent combination of education and related experience. May substitute a higher level degree in related technical/business area for less work experience.
- One year of supervisory or leadership equivalent.
- Strong demonstrated knowledge of area-specific concepts and best practices.
- Demonstrated understanding and ability to manage system implementation life cycle activities and processes.
- Leads and manages the Identity Access Management team.
- Acts as a point of escalation for any user or business stakeholder issues.
- Establishes and maintains relationships with business units throughout the organization so as to understand their working environments and communications needs. Recommends and oversees the implementation of unified communications, desktop infrastructure, Database Operations, Security, Systems Engineering or network solutions that support business requirements.
- Conducts effective resource management for the team. Oversees the assignment of resources to a variety of project and operational tasks.
- Hires, manages the performance of, and mentors team members. Develops and oversees the implementation of training plans that improve the performance of technical staff at all levels.
- Oversees project management functions associated with area-specific projects, to include analysis, planning, design, implementation and transition to operations.
- Ensure that established Service Level Agreements for the unified communications, desktop infrastructure, Database Operations, Security, Systems Engineering or network environment are met, and support governance functions through the application of controls and the provision of metrics.
- Conduct incident and problem management in support of the unified communications, desktop infrastructure, Database Operations, Security, Systems Engineering or network environment, overseeing the resolution of incidents and conducting root cause analysis within established Service Level Agreements. Identify and resolve systemic issues that improve the user experiences.
- Establish and maintain relationships with vendors. Oversee the purchasing of hardware, software and licensing, and the execution of professional services. Regularly evaluate vendor services against cost to ensure value.
- Develop and implement the team plan in support of broader Technical Services objectives.
- Manage the team budget. Takes appropriate action to remain in budget.
-
Director of Technical Services
2 days ago
W3Global Inc Honolulu, United StatesJob Description · Job DescriptionDirector of Technical Services · Ready for a challenging, fast-paced career where you are literally laying the groundwork that builds communities? Client is a construction materials company that believes in building things that last, and you can b ...
-
Technical Sales and Field Service Engineer
3 days ago
CaptiveAire Honolulu, HI, United StatesCompany Profile: · CaptiveAire is the nation's leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, ductwork and HVAC equipment. For over 40 years, we've led the industry with innovative technologies, unmatched ser ...
-
Technical Sales and Field Service Engineer
4 weeks ago
CaptiveAire Honolulu, United StatesCompany Profile: · CaptiveAire is the nation's leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, ductwork and HVAC equipment. For over 40 years, we've led the industry with innovative technologies, unmatched se ...
-
Technical Sales and Field Service Engineer
2 weeks ago
CaptiveAire Honolulu, United StatesCompany Profile:CaptiveAire is the nation's leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, ductwork and HVAC equipment. For over 40 years, we've led the industry with innovative technologies, unmatched servic ...
-
Smart City Networks, Limited Partnership Honolulu, United StatesJob Description · Job Description · General Manager · Company Overview · Smart City began more than 30 years ago and has evolved into the nations leading telecommunication provider for convention centers and meeting facilities. We manage the technology services for more than ...
-
General Manager, Technical Convention Services
2 weeks ago
Smart City Networks, Limited Partnership Honolulu, United StatesJob Description · Job DescriptionGeneral Manager · Company Overview · Smart City began more than 30 years ago and has evolved into the nation's leading telecommunication provider for convention centers and meeting facilities. We manage the technology services for more than 3,000 ...
-
Technical Services Specialist
4 weeks ago
Marriott Honolulu, United StatesSchedule · Full-Time · Located Remotely? · Y · Relocation? · N · Position Type · Management · JOB SUMMARY · Reporting to the Senior Manager of Technical Services and Security Compliance, the Technical Triage Services Specialist is responsible for daily work product of vulnera ...
-
Technical Services Lead
1 week ago
CBRE Honolulu, United StatesCustomer Service, Digital & Technology/Information Technology, Project Management · Location(s) · Remote - US - Remote - US - United States of America · About the Role: · The Technical Service Lead is both a leader and contributor to the team providing support services, acting as ...
-
Smart City Networks, Limited Partnership Honolulu, United StatesJob Description · Job Description · General Manager · Company Overview · Smart City began more than 30 years ago and has evolved into the nation's leading telecommunication provider for convention centers and meeting facilities. We manage the technology services for more than 3, ...
-
Technical Service Specialist Representative IV
2 weeks ago
Xerox Honolulu, United StatesTechnical Service Specialist Representative IV · General Information · Press space or enter keys to toggle section visibility · Country · United States · Department · Technical Customer Services · Date · Monday, May 13, 2024 · Working time · Full-time · Ref# · Job Level · Special ...
-
HMSA Honolulu, United StatesResponsibilities include, but are not limited to the following: · Leads and manages the Identity Access Management team. · Acts as a point of escalation for any user or business stakeholder issues. · Establishes and maintains relationships with business units throughout the or ...
-
Technical Sales and Field Service Engineer
1 week ago
CaptiveAire Honolulu, United StatesCompany Profile: · CaptiveAire is the nation's leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, ductwork and HVAC equipment. For over 40 years, we've led the industry with innovative technologies, unmatched se ...
-
Smart City Networks Honolulu, United StatesGeneral Manager · Company Overview · Smart City began more than 30 years ago and has evolved into the nation's leading telecommunication provider for convention centers and meeting facilities. We manage the technology services for more than 3,000 events annually, including virtu ...
-
Stellar Innovations Ahuimanu, United StatesCreating Fascinating Things: Your Responsibilities · Leading and developing the "technical support" group, with tasks including technical support for the operator, level 1-3 trainings, field service, and field service representatives · Being the first point of contact for technic ...
-
Technical Services Director
4 weeks ago
Hawaiian Cement Aiea, United StatesTechnical Services Director · Company: · Hawaiian Cement · Department: · Administration · Location: · Aiea, HI · Hiring Manager: · Sean D Haggerty · Closing Date: · 05/17/2024 · at 11:59pm CDT · Job Type: · Full-Time · Entry Level: · $10,417 - $13,583 /month · Job Sum ...
-
Technical Services Director
4 days ago
Knife River Aiea, United StatesReady for a challenging, fast-paced career where you are literally laying the groundwork that builds communities? Hawaiian Cement is a construction materials company that believes in building things that last, and you could be a big part of our future. · Hawaiian Cement is a PEO ...
-
Diesel Technician/Mechanic II
2 weeks ago
Penske Truck Leasing Honolulu, United States Full timeWhat's the Job? · Ready to move your career forward? As a Technician at Penske, you'll do exactly that. Here, you'll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep th ...
-
Employee for acceptance and scale
1 week ago
SilverWorks Hana, United StatesCompany: · Our company is a leading provider in the recycling industry. As part of our team, you will contribute to a smooth process of waste disposal and sale of building materials. · Position: · We are looking for a dedicated employee to handle customer deliveries and operate o ...
-
Controls Systems Technician
3 weeks ago
Johnson Controls International Wake Island, United StatesControls Systems Technician III · What you will do: · Conducts preventive maintenance, repair, installation, and commissioning and general servicing of HVAC Automation Systems (including detailed troubleshooting of systems). Responsible for high levels of customer satisfaction t ...
-
LPN (Licensed Practical Nurse)
3 days ago
Maunalani Nursing and Rehabilitation Center Honolulu, HI, United States Full timeEstablished in 1950, Maunalani Nursing and Rehabilitation Center is a 100-bed skilled nursing facility located on Wilhelmina Rise in Kaimuki. We take great pride in caring for our Kupuna. Proud and supportive of our mission, "Doing what we do best, taking care of people and chang ...
Information Technology Manager, Technical Services - Honolulu, United States - Hawaii Medical Service Association
Description
Job Summary**Hybrid Work Environment - Must reside in Hawaii*
Pay Range: $77,612 - $165,606, position is eligible for an incentive bonus
Note: Individuals typically begin between the minimum to middle of the pay range
Information Technology Manager, Technical Services - Identity Access Management isresponsible for the management and oversight of user and system identities, and access to data and systems throughout the HMSA enterprise. This position leads the implementation and management of IAM best practice and identity governance for in-house, vendor, and hosted solutions.
Minimum Qualifications
Responsibilities include, but are not limited to the following:
Information Technology Manager, Technical Services professionals in Honolulu
-
Monica Mau
Student at the Shidler College of Business