Deck Ambassador/part Time-pm Shift/manhattan - New York, United States - British Swim School of Manhattan

British Swim School of Manhattan

Verified Company

New York, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Part time

Description

About Us:

Parents say
British Swim School is quite simply the nation's leading swim school, and as we continue to expand the reach of our life-saving program, we'll always want to hear from fun-loving, service-minded individuals who might fit into our award-winning team

The Position:

At British Swim School, our
Customer Experience team are known as
Deck Ambassadors.

This is a crucial poolside role - it's the role that manages the all-important first impression and then keeps it going by maintaining warm relationships with families and students throughout their time as a part of our extended "swim family.

"

Your Typical Responsibilities:

Warmly welcoming new families and getting them off to a good start getting to know the students and their parents.
Setting up the pool deck area before each shift and clean up after each shift.
Registering students for class and managing them in and out of the water between classes.
Managing and celebrating the moveup/graduation process, our birthdays, and other milestones both at the pool.
Posting photos and videos to social media in a fun and personal way.
Assisting our parents with questions they have about their schedule and the progress of their children.
Promoting referrals for new enrollments.
Supporting the aquatics team by being an active participant in the safety of our swimmers and assisting when needed with swimmers who need help during the lessons.
Testing the water to ensure water quality and temperature.

What do we need from you?

An enthusiastic, warm, but assertive personality who really loves talking to people and developing positive, friendly relationships.
An understanding of the importance of sticking to a good structure and a willingness to enforce essential safety procedures and policies in a fun and gentle manner
The ability to multitask and not lose your sense of fun.
A genuine desire to help us decrease drowning for both children and adults.

What can you expect from us?

Flexible schedules shifts between 4 to 5 hours; easy to schedule around other jobs or studies with highly competitive pay
Being welcomed into a warm, fun culture with missiondriven managers who give back to the community and their staff
The opportunity for growth in a business with massive expansion opportunities
Structured, paid training (including first aid certification as needed)
PTO for fulltime employees
Extra paid birthday time off
Happy, laughing, singing KIDS

All employees and customers wear masks or shields.