- Follow laboratory's procedures for specimen handling and processing, test analyses, reporting and maintaining records of patient test results
- Maintain records that demonstrate the proficiency testing samples are listed in the same manner as patient samples
- Adhere to laboratory's quality control policies, document all quality control activities, instrument and procedural calibrations and maintenance performed.
- Follow the laboratory's established corrective action policies and procedures whenever test systems are not within the laboratory's established acceptable levels of performance.
- Document all corrective actions taken when test systems deviate from the laboratory's lab director
- Be capable of identifying problems that may adversely affect test performance or reporting of test results and either must correct the problems or immediately notify clinic supervisor.
- Adherence to compliance and completion of compliance training.
- Perform other related duties as assigned.
- Associate's Degree in a science related field is required; Bachelor's Degree in a science related field is preferred.
- Previous experience in a lab environment is preferred.
- Must be flexible with hours to meet work flow demands.
- Knowledge of general medical terminology is preferred.
- Ability to type a minimum of 45 wpm with minimal errors is preferred.
- Must possess attention to detail.
- Must possess excellent customer service, communication and organizational skills.
- Must display a friendly, cheerful, tactful and polite demeanor and must be compassionate and caring in dealing with others.
- Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
- Ability to use time productively and contribute to high levels of company operational efficiency and effectiveness.
- Ability to understand physician's instructions/handwriting and know when to seek additional information or clarification.
- Ability to respond positively to constructive criticism and direction from supervisors.
- Must demonstrate professional appearance and manner at all times.
- Must remain compliant with HIPAA, OSHA, and CLIA requirements.
- Ability to maintain confidentiality of information.
- Ability to communicate in an active multi-office environment.
- Ability to efficiently operate all job related office equipment (telephone, computer, calculator, fax, copier).
- Ability to communicate via telephone.
- Ability to sit for large portions of a workday.
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