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Patient Service Coordinator
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Patient Service Coordinator II
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Coordinator Medical Services Juvenile
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clinical customer service coordinator - Baltimore, MD, USA, United States - Johns Hopkins Health System
Description
Join a fantastic global healthcare organizationExcellent compensation package
Exceptional benefits, including dependent tuition reimbursement
Position Summary:
The Clinical Customer Service Coordinator (CCSC) reports to the Nurse Manager on the unit. Responsible for facilitating information exchange between customers: patients, families, healthcare team, other departments, vendors, or outside agencies. Serves as an initial point of contact for customers in person or by phone. Performs various integral activities to assist medical, nursing, and administrative staff to meet unit, department, and institutional needs. Assists with coordinating, planning, developing, and implementing assigned projects. Oversees front desk and administrative duties. Responsible for day-to-day supervision and performance management of clerical support staff.
Shift: It is an 8 to12 hour shift - 11:00 am-7:30 pm or 11:00 am - 11:30 pm (M-F)
Requirements:
Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices
Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.