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Clinical Customer Service Coordinator - Baltimore, United States - Johns Hopkins Medicine
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Description
Join a fantastic global healthcare organization
Employee and Dependent Tuition Assistance
Career growth and development
Affordable and comprehensive benefits package
Position Summary:
The Clinical Customer Service Coordinator (CCSC) reports to the Nurse Manager on the unit. Responsible for facilitating information exchange between customers: patients, families, healthcare team, other departments, vendors, or outside agencies. Serves as an initial point of contact for customers in person or by phone. Performs various integral activities to assist medical, nursing, and administrative staff to meet unit, department, and institutional needs. Assists with coordinating, planning, developing, and implementing assigned projects. Oversees front desk and administrative duties. Responsible for day-to-day supervision and performance management of clerical support staff.
Shift: Full-time, Day shift, 8:00 am - 3:30 pm
Requirements: