Case Manager - Los Angeles, United States - Downtown Women's Center

Downtown Women's Center

Verified Company

Los Angeles, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Summary

Essential Functions- Provide culturally responsive field-based case management services to the most vulnerable women living in the Skid Row area to secure housing, including landlord engagement, identification of housing locations in the community, conducting biopsychosocial assessments, creating individual service plans, including goals to ensure housing stability, and ensuring women are linked to the appropriate services.- Support Participants with budgeting and connect them to public assistance benefits and/or employment programs and accessing free or low-cost goods/services.- Provide financial assistance based on the level of care of each Participant, such as moving assistance, rental assistance, utilities etc.- Collaborate with Lease Up and DWC Housing Navigation program to assist Participants in locating permanent housing; and accompany Participants when meeting with landlords.- Develop, establish, and maintain professional working relationships with landlords and property managers, with emphasis on direct contact and negotiation with unit owners.- Conducts unit inspections as required by the program policies and guidelines. Maintain accurate and timely records of activities and services provided to each Participant using HMIS/Clarity and other tracking systems.- Provide crisis intervention and group facilitation as necessary.- Utilize evidence-based practices in service delivery such as intensive case management, Motivational Interviewing, Harm Reduction, Critical Time Intervention, and Housing First practices.- Work to effectively meet Participants' needs and resolve individual barriers through follow-up, advocacy, and collaboration with DWC staff, and other community service providers.- Collaborate with community service providers to identify appropriate clients through educational presentations and street outreach, as needed.- Arrange transportation or provide transportation as needed, to ensure that clients are able to attend appointments.- Research and provide necessary referrals for linkage with health care, mental health services, substance abuse treatment, food, employment, job training, public benefits and other services as indicated by treatment planning.- Assist newly housed clients in familiarizing and connecting with community resources including but not limited to, local grocery stores, entertainment, transportation, health care and social supports and services.- Address client crisis, as needed.- Participate in weekly individual and group supervision, in addition to other agency meetings and trainings as required.- Participate in quarterly peer chart reviews by providing and responding to colleague feedback and making necessary corrections in a timely manner.- Be an ambassador of DWC and its mission and values by participating in community meetings/events.- Provide weekly, monthly, and as needed written reports to the Program Supervisor as assigned.- Advocate for racial equity and eliminating systemic barriers to housing retention.- Other duties as assigned

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions._

Competencies

Time Management
Decision Making
Communication Proficiency
Collaboration Skills
Organization Skills
Attention to Detail
Flexibility
Creativity
Communication Proficiency
Cultural Humility
Teamwork

Supervisory Responsibility
This position does not have supervisory responsibilities.

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and the ability to adjust focus.

This position would also require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Position Type and Expected Hours of Work
This is a full-time, non-exempt, site dedicated position. Days and hours of work are Monday

Friday 8:00am to 4:30 pm or Monday-Friday 11:30am8pm.

Travel
Regular travel throughout Los Angeles County is required in this position.

Required Education, Experience, and Qualifications

Bachelor's degree in social work or a related field preferred, Master's degree a plus
Case management experience required.
Strong knowledge of the complexity of poverty and women's homelessness, multiculturalism and diversity, trauma, health and mental health issues, substance abuse and older adults; familiarity with permanent supportive housing model and evidencebased practices
Familiarity with Housing First model, Motivational Interviewin