Administrative Ma - Phoenix, United States - Arizona Arthritis & Rheumatology Associates
Description
Recently named one of Arizona's Top Workplaces, Arizona Arthritis & Rheumatology Associates, P.C. is the largest private Rheumatology practice in the United States.The practice has over 51 providers, 11 sites and over 250 employees providing assessment and treatments for rheumatological, podiatric, and electromyography patients.
Our providers work together to keep patients healthy, and are recognized for excellence in medicine and for being pioneers in new treatments, ably supported by our Research department.
Our vision is to provide the best Rheumatology care, anywhere and, to balance sustainable operation with the highest possible level of patient care.
The Administrative Medical Assistant (Admin MA) acts as liaison between the AARA Physician / Provider Team and patients.
The Admin MA facilitates messages, documentation, authorizations, prescriptions and assessments and, either reactively or proactively as the situation demands, communicates directly with patients to ensure all necessary information, authorizations and documentation are in place for future interactions with the organization or appropriate third-party organizations.
RESPONSIBILITIES
-
Processing Patient Messages
- Understanding and escalating patient issues as necessary to AARA Provider(s)
- Liaising with patient(s) to ensure medications are authorized, ordered and available for pickup
- Liaising with Provider(s) to ensure reviews are completed and relevant information and communicating with patient as required
- Ensuring all communication and messages are HIPAA compliant
Processing Assessments / Documentation
- Ordering lab/radiology assessments
- Escalating abnormalities to Provider(s) for assessment
- Facilitating provision of medical records to patient or third party as required
Verifying Prior Authorizations
- Liaise with Prior Authorizations department to facilitate the provision of assessment, medication and/or infusion orders
Processing Medication Refills / e
- Refills
Follow up Tasks
- Cleaning all Provider charts to ensure all pending assessments and/or documentation is in place prior to followup appointment
QUALIFICATIONS
Essential
- Proven, successful experience in supporting medical professionals
- Excellent verbal and written communication skills
- Familiarity with insurance billing and medical coding
- Proven multitasking proficiency
- Must be personable and professional.
- Must be able to handle a stressful workload with changing priorities
Desirable
- Degree, MA certificate from an accredited institution or equivalent sector experience
- Experience in a role focused on liaising between patient and Provider / Healthcare Organization
- Experience in utilizing AllScripts EHR system
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical specialties:
- Rheumatology
Schedule:
- 4x10
- No weekends
Work setting:
- Clinic
- Inperson
- Private practice
Application Question(s):
- Do you have any Nextgen experience? If yes, how many years?
- Failure to answer will result in automatic rejection. AARA has a drug free nonsmoking policy, in which, we do not hire smokers. Are you comfortable with complying with this company policy?
- Failure to answer will result in automatic rejection. AARA requires an annual flu vaccine, and COVID19 vaccine for all staff as a companywide policy, no exemptions. Are you comfortable complying with this policy?
- What is your desirable rate of pay?
License/Certification:
- MA Diploma or Certification (required)
Work Location:
In person
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