security officer - Phoenix, United States - Arizona Official Website of State of Arizona

Description

Job Summary:

The Security Officer also provides other physical security equipment and services necessary to secure AZHOR resources, and personnel as necessary.

The Security Officer conducts physical security activities associated with installation/facility access control and critical asset protection.

This Security Officer position/s provides armed security services to The Arizona House of Representatives (AZHOR).

• Security Officers proactively patrol and monitor Arizona House of Representatives property to include parking lots, perimeter, and indoor areas. Security Officers will assist House Members, Member invited guests, staff, and visiting public as need be

• Security Officers adapt to unpredictable and stressful situations; manages altercations and emergency crises in an effective and professional manner; operates and communicates on a two-way radio; exhibits good judgment, maturity, initiative, tact, and diplomacy when dealing with people in stressful situations

• Security Officers can move quickly up and down stairwells, from the ground floor up to the top floor of the building without assistance; assists House Members, visitors, and staff with emergency evacuations, including evacuations in stairwells, to include handling emergency evacuation devices used to transport to safety

• Security Officers make effective decisions as an emergency first responder, are confident in stressful situations, and work as team members with other emergency responders, including law enforcement and fire/rescue personnel. They can work nights and weekends for security and protection assignments and when required by emergency or special situations

• Arizona House of Representatives Security Officers provide a professional level of customer service and security presence

• Security Officers help prevent and deter fire, theft, vandalism, illegal entry, etc

• Security Officers will uphold the rules of decorum and established policies

Knowledge of:

• Electronic devices (i.e., radio and communications, computers, monitors, recording, and photography) and other security equipment

• Must possess a functional knowledge of personal computer operations in a network environment

• General Access Control Point operating procedures, patrol operations and emergency response

• Firearms and tactics utilized in emergency situations

Skilled in:

• Effectively and professionally interact with Arizona House of Representatives Members, staff personnel and the public, in person and telephonically

• Reading and comprehending written documents, manuals, and procedures, and interpreting how those procedures should be applied locally

• Performance of all job duties and responsibilities in a safe and effective manner - mitigating risk to oneself and others

• Thorough understanding of the English language and the ability to communicate both orally and in writing

• Provide excellent customer service to internal and external customers

• Maintaining confidence and composure in high stress situations

Ability to:

• Ability to learn AZHOR methods, procedures, operating techniques, perform dispatcher-type duties involving passing of directions and information to other security officers on post assignments; seeking, detecting, and protecting evidence and witnesses at the scene of an incident

• Carry and operate a firearm and/or additional weapons (lethal and nonlethal) and demonstrate a high level of proficiency, competence, and safety

• Monitor and respond to security equipment, including but not limited to, Closed Circuit Television (CCTV) and Intrusion Detection System (IDS), phone and radios

• Ability to comprehend a wide variety of security, fire, and environmental alarm systems and the action appropriate in the event of their activation

• Maintain good civil order of visitors and guard against trespassers and prevent damage to property

• Carry weapons (lethal and less than lethal) in accordance with Arizona Revised Statutes

• Apply various levels of force in compliance with policy, regulations, or procedure

• Provide excellent customer service to internal and external customers

• Demonstrate the ability to physically perform assigned duties

• Maintain confidence and composure in high stress situations

• Work variable shifts

• Render first aid

• The preferred candidate for this position will possess an Arizona (DPS) Armed Guard Card, has experience working within the Military Police or former law enforcement

• Desired qualifications include any combination of experience, education and training that meets the knowledge, skills, and abilities described

Additional Qualifications include:

• Minimum two years of experience in a customer service, military, law enforcement, or security related field and/or a similar role; experience in patrolling, incident report writing, defensive tactics, emergency response, lock/unlock procedures, door access, and CCTV camera operation

• Experience with Windows XP or newer as well as intermediate skills in Microsoft Office software applications; technical aptitude to work with Security Technology is preferred

• Requires strong sense of customer service and interpersonal skills to interact with the public, distinguished visitors, employees, and elected officials

• Requires strong written and verbal skills; strong problem-solving skills are necessary. Has the ability to read and communicate effectively in a pleasant, courteous, professional, and friendly manner

• Security staff must participate in routine and ongoing training and development programs as required by the organization or department

• Can restrain potentially violent individuals; demonstrated ability to remain calm and assume control of emergency situations

• Always maintains a professional appearance per organizational and established standards

• Previous security experience; able to work independently and in a team-environment

• Ability to obtain/maintain an AZ Armed and Unarmed Security Guard training certification within 6 months of hire

• Must be able to qualify on all assigned and issued weapons to include lethal and less than lethal

• Candidates for this position will be required to submit to a criminal background investigation

• Requires possession of and ability to retain a current, valid state issued driver's license

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply:

The State of Arizona offers a comprehensive benefits package to include:

• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

• Life insurance and long-term disability insurance

• Vacation with 10 paid holidays per year

• Health and dental insurance

• Retirement plan

• Sick leave

• Positions in this classification participate in the Arizona State Retirement System (ASRS)

• Please note that enrollment eligibility will become effective after 27 weeks of employment