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    Taxpayer Services Representative - Boise, United States - Idaho State Job Bank

    Idaho State Job Bank
    Idaho State Job Bank Boise, United States

    2 weeks ago

    Idaho State Job Bank background
    Description
    Taxpayer Services Representative at Idaho Division of Human Resources in Boise, Idaho,
    United States Job Description Taxpayer Services Representative Posting Begin Date: 2023/12/07
    Posting End Date: 2023/12/14 Category:

    Customer Service Sub Category:

    Tax Administration Work Type:

    Full Time Location:
    Boise, ID,
    United States Minimum Salary: 19.00
    Maximum Salary: 19.00

    Pay Rate Type:

    Hourly Description Idaho State Tax Commission Career Opportunity Do you have great customer service skills? Are you familiar with state or federal income tax laws and rules? Are you ready for a career with great benefits like weekends and nights off? If so, apply for Taxpayer Services Representative with the Idaho State Tax Commission What's In It for You? + Affordable benefits including medical, vision, and dental insurance + PERSI defined benefit retirement plan + Paid sick and vacation leaves start accruing your first day + 11 paid holidays per year + Paid Parental Leave covering the birth or adoption of a child for up to 8 weeks + Permanent, full-time classified employment status after successful completion of an entrance probation + Working in an office environment with other talented and highly motivated individuals + Beautiful state campus with lots of free parking, walking paths, and centrally located in the valley on Chinden Blvd.

    in Boise + The State of Idaho is a qualifying employer for Public Service Loan Forgiveness (PSLF) Why Join Us? +


    OUR VISION:
    Great people. Helping you. Serving Idaho.


    • OUR MISSION:
    Benefit Idaho through courteous customer service, education, and fair tax administration

    + OUR VALUES:

    Fairness, Accountability, Integrity, Respect.

    What Do Our Employees Say About Us? + 'I love the work-life balance at the Tax Commission because our managers and supervisors are awesome with flexibility.' + 'We work a flexible schedule, Monday through Friday, 40 hours a week.

    So this schedule has allowed me to do other things in my life.' + 'My favorite part about working for the Tax Commission are the people I get to work with.

    It's become a family, and I've made lots of lifelong friends.

    ' Follow us onLinkedIn (orFacebook (to learn more about us Responsibilities:
    + Assist taxpayers by answering inquiries concerning state and federal tax laws, rules, policies, and filing requirements Advise taxpayers on appropriate use of tax forms, deductions, itemizations and schedules + Interview taxpayers to obtain necessary information to assist taxpayers in preparing tax returns and applying for permits + Research taxpayer accounts for status, refunds, errors, and transactions Explain billings and notices + Collect tax payments and compute penalty and interest + Serve as liaison between taxpayer and Tax Commission for problem resolution

    Minimum Qualifications:
    + Some knowledge of state or federal income tax laws and rules (at least 3 months of experience where primary responsibilities included applying or explaining state or federal tax laws, rules, or policies and procedures to others, preparing tax returns as a professional or volunteer, or processing/filing income, sales or withholding tax returns for a business OR completion of at least 1 course or seminar where you learned to prepare tax returns) + At least 6 months of work experience interpreting, explaining and applying information such as laws, rules, and/or policies and procedures to customers on a regular basis + At least 6 months of experience using the internet for research


    EEO/ADA/Veteran:

    The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

    The State of Idaho is committed to access and To view full details and how to apply, please login or create a Job Seeker account
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