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General Manager - Toledo, United States - CertaSite, LLC
Description
We are looking for a General Manager, who will be responsible for driving revenue and EBITDA growth for a branch or multiple branches.
This role is accountable for leading our teams and ensuring jobs are being completed on-time, correctly and to the satisfaction of our customers.
You will collaborate with service managers, shop and support staff, technicians, customers, sales, engineers and others to help deliver best-in-class CertaSite service.
This is a fast paced and demanding role with high visibility within the company.COMPANY PERKS
Pay range $85,000-95,000 annually + bonus
Referral bonuses starting at $1,000 per referral
Comprehensive medical plan options, including dental and vision
401K plan with company match
Generous paid time off, paid holidays, and paid parental leave
Company giveaways
Opportunities for community service and charity involvement
Work at a mission-driven company, focused on people
Continued growth and expansion into new markets and products and services
WHAT YOU WILL BE DOING
Manage systems delivery process from order receipt to project completion
Review financial statements and data. Utilize financial data to improve profitability. Prepare and control operational budgets
Lead billing and costing meetings for all projects. Control inventory. Plan effective strategies for the financial well-being of the company
Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures
Establish organizational structures. Delegate tasks and accountabilities including hiring, development, productivity, employee engagement and disciplinary responsibility
Coordinate and monitor the work of subcontractors to ensure professional quality, timely and cost-effective installation and delivery process. Monitor performance and implement improvements
Monitor, manage and improve the efficiency of support services such as efficient maintenance of project paperwork to include contracts, revisions, estimates, work drawing and specifications.
Facilitate coordination and communication between support functionsStrategic Input and Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operation plans
Leadership role in developing, implementing and measuring standard work in our installation and service businesses
May plan and support sales and marketing activities
Owns complete project delivery process from point of signed sales order, through technician/sub-contractor, installation and customer sign-off and billing
Responsible for expanding customer base and growing Service agreement base
Works with the legal department to ensure full compliance with company contract requirements
Engage in regular communications with sales, customers and vendors to ensure total customer satisfaction
QUALIFICATIONS
Bachelor's Degree in a related field or relevant related experience will be considered.
5 7 years of business experience in sales and / or operations, with a minimum of 3 years of related Field Leadership experience preferably within the service industry
IDEAL QUALITIES
Master's Degree
7 + years of leadership experience within the life safety industry with previous Business Growth P&L responsibility
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