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    Sales Manager, English - Federal Way, WA, United States - Lennar Homes

    Lennar Homes
    Lennar Homes Federal Way, WA, United States

    4 weeks ago

    Default job background
    Full time
    Description
    As one of the nation's largest builders, Lennar has built over one million new homes for families across America.

    Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult.

    Our Everyone's Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth.

    Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, trade partners, shareholders, and community.


    Internet Sales Coordinator Summary:
    Accountable for generating and maintaining a robust sales pipeline through the use of internet-generated leads.

    Effectively capture and convert internet customer traffic into viable sales prospects by creating desire for internet customers to visit our Welcome Home Centers (WHC).

    Create a positive experience for our internet customers through the use of email, online live chat and division 1-800 numbers.

    Guide internet customers through Lennar's consultative sales process via email, live chat, phone and face to face meetings.

    Provide immediate or same day email or telephone response to all internet customer requests with a targeted goal of a one-hour turnaround for all initial correspondence.

    Educate internet customers on current/future community and product offerings and incentive opportunities.

    Partner with the on-site New Home Consultants (NHC) as appropriate to provide an extraordinary experience to our customers through throughout the sales process.

    Manage and distribute electronic marketing collateral to prospective customers who visit Lennar's website via Lennar's National Internet Center.
    Create and effectively manage an internet customer database which includes interest lists and VIP interest lists.
    Have a competent understanding of the division's product and community offerings and incentive opportunities at all times.
    Coordinate Sales Department efforts to improve collection of email contact information as part of customer registration process.
    Regularly work in and around Lennar communities, including, primarily, WHC.
    Monitor website data, digital photography, illustrations and virtual tours on and other Lennar affiliated websites.
    Attend all company sales meetings, phone banks and training programs.
    Coordinate online efforts and reporting with the National Internet Center.
    Intermediate computer skills required
    Strong command of the English language
    Effective writing skills
    Escrow and mortgage financing a plus
    Ability to self-manage activities with minimal supervision
    Committed to self-development of sales and internet skills

    This is primarily a sedentary office position which requires the ability to occasionally bend, stoop, reach, lift, move and carry office materials and supplies weighing 25 pounds or less.

    Finger dexterity is required to operate a computer keyboard and calculator. Learn new skills, build your path, and become an integral part of the Lennar Family.
    Lennar associates will be eligible for many benefits in accordance with Lennar's policies and applicable plan terms, including:
    Health Insurance - Medical, Dental & Vision
    Holidays, Sick Leave, & Personal Days
    Student Debt Repayment Program

    Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.


    Type:
    Regular Full-Time
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