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    Customer Support Specialist - South Jordan, United States - Russell Tobin

    Russell Tobin background
    Description

    Position: Customer Support/Account Representative-Sr

    Location: 680 West 10000 South, South Jordan, UT 84095

    Type: 6 months Contract

    Pay Rate:$21.99/hr. on w2.

    Preference for 1 of the following criteria:


    • College Degree


    • Previous contact center experience

    Position Description


    • Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Morgan Stanley accounts.


    • Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.


    • Functional support areas include Morgan Stanley Cash Management products and services, Morgan Stanley Online (client website) and Mobile app, and general account or financial related inquiries.


    • Successful applicants will be highly professional, career driven, and committed to World-Class Service.


    • Ability to contribute in a fast paced, team-oriented environment.


    • Aptitude to multi-task and adjust quickly to change in a busy financial service center



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