- Represents ASML at the customer's site in a professional way
- Performs qualification of software functionality & maintain computing system of VCP/LCP
- Provides technical support on integration of systems, in order to minimize impact on production output
- Interfaces with internal and external customers on technical issues and improvement proposals
- Documents and transfers knowledge on existing and newly introduced products
- Operate as the escalation owner for all complex issues on VCP/LCP
- Prepares written technical reports such as escalations updates and installation progress to internal and external
- Perform administrative and coordination duties, including procedure changes, pass-downs, work orders, field service and monthly reports
- Bachelor's degree in a technical field, or a similar engineering degree and equivalent years of experience.
- Minimum 1 year of relevant experience with focus on software / server systems.
- Minimum 1 year experience in a Linux environment (Red Hat or Centos, Ubuntu)
- Minimum 1 year experience with knowledge of Docker, Hadoop, Kubernetes, or Splunk.
- Minimum 6 months experience owning a technical workstream or with project management.
- Minimum 6 months experience understanding factory automation (XML, HTTP, EDI, SECS, GEM)
- Must have strong organizational, communication, technical leadership and interpersonal skills
- Detailed oriented individuals with strong critical thinking, problem solving and follow-up skills
- Strong customer focus and commitment to Customer Satisfaction
- Fast learner with strong self-motivation to grow technically; be able to perform job at high standard with minimum supervision
- Demonstrated flexibility and ability to thrive in a high pressure and fast paced environment with changing workloads
- Ability to prioritize and organize actions effectively and efficiently
- Self-starter that shows high drive, creativity, ambition and accountability
- Ability to complete assignments with attention to detail and high degree of accuracy.
- Ability to establish and maintain cooperative working relationships with co-workers and customer
- Work according to a strict set of procedures within the provided timelines
- Demonstrated experience using computer applications, including data analysis tools and MSOffice (Word, Excel, PowerPoint)
- Open for cultural differences and able to work with a site of different cultures and way of working
- Legal/export license control (see below)
- Expect to travel both domestically and internationally up to 25%.
- Non-exempt position requires the willingness to work flexible shifts and extended hours including nights, weekends, and holidays
- While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
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Server Administrator - Boise, United States - ASML US, LLC
Description
IntroductionASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world's leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. ASML has developed metrology equipment (YieldStar) to integrate with our existing lithography equipment and control loops to enhance the manufacturing capabilities. Those control loops run on our proprietary software on a Virtual Computing Platform (VCP).
As an ASML Server Administrator you are responsible for introduction, maintenance, upgrade, and overall support of the VCP/LCP and its' associated control loops and diagnostics that run on the platform. You work with closely with applications to further customer testing, and control loop qualification. You provide technical support, and are responsible for the necessary transfer of knowledge to the customer on this platform.
Our main headquarters are located in Veldhoven, the Netherlands, and we also have nearly 20 office locations around the United States. The holder of this position will be based in ASML Boise (ID, USA), reporting directly to the on-site Applications manager. You'll have peers in other sites that work in a similar position and will serve as your reference and knowledge resource.
Roles and responsibilitiesWorking at the cutting edge of tech, you'll always have new challenges and new problems to solve - and working together is the only way do that. You won't work in a silo. Instead, you'll be part of a creative, dynamic work environment where you'll collaborate with supportive colleagues. There is always space for creative and unique points of view. You'll have the flexibility and trust to choose how best to tackle tasks and solve problems.
This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. * 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with applicants who are immediately eligible to access controlled technology.
You must be work authorized in the United States without the need for employer sponsorship.
Diversity and inclusionASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
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