Employee at the front office - Vienna, United States - Phoenix Innovations

Meredith Sinclair

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Meredith Sinclair

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Description
Vienna's DAS KEHRS - HOTEL ON PETERSBERG WITH RESTAURANT PEBERG IN ERFURT

We are a family-run business consisting of a restaurant and hotel, with a total of 32 employees.

Our unique location can best be described as:
in the heart of Erfurt, yet slightly elevated on a fortress on Petersberg. We opened almost 3 years ago and are committed to continuing to work with trained professionals.

Our hotel operates at a 4-star level, while our restaurant offers a high-end dining experience in both cuisine and service.

PEBERG restaurant has 80 seats, a rooftop terrace, a small outdoor terrace, and bars. In the predominantly chain-dominated hotel industry in Erfurt, we aim to bring a fresh touch as a family business.

WE ARE LOOKING FOR A FRONT OFFICE EMPLOYEE (M/F/D) WHO CAN:

  • Provide excellent customer service and handle guest inquiries and requests
  • Manage reservations and checkin/checkout procedures
  • Handle payments and maintain accurate records
  • Assist with administrative tasks and maintain a clean and organized front desk area
  • Communicate effectively with other departments to ensure a smooth operation

QUALIFICATIONS:

  • Previous experience in a similar role is preferred
  • Fluent in German and English, additional languages are a plus
  • Strong communication and interpersonal skills
  • Excellent organizational and multitasking abilities
  • Knowledge of hotel software and reservation systems is an advantage
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