Employee at the front office - Vienna, United States - Phoenix Innovations
Description
Vienna's DAS KEHRS - HOTEL ON PETERSBERG WITH RESTAURANT PEBERG IN ERFURTWe are a family-run business consisting of a restaurant and hotel, with a total of 32 employees.
Our unique location can best be described as:
in the heart of Erfurt, yet slightly elevated on a fortress on Petersberg. We opened almost 3 years ago and are committed to continuing to work with trained professionals.
Our hotel operates at a 4-star level, while our restaurant offers a high-end dining experience in both cuisine and service.
PEBERG restaurant has 80 seats, a rooftop terrace, a small outdoor terrace, and bars. In the predominantly chain-dominated hotel industry in Erfurt, we aim to bring a fresh touch as a family business.WE ARE LOOKING FOR A FRONT OFFICE EMPLOYEE (M/F/D) WHO CAN:
- Provide excellent customer service and handle guest inquiries and requests
- Manage reservations and checkin/checkout procedures
- Handle payments and maintain accurate records
- Assist with administrative tasks and maintain a clean and organized front desk area
- Communicate effectively with other departments to ensure a smooth operation
QUALIFICATIONS:
- Previous experience in a similar role is preferred
- Fluent in German and English, additional languages are a plus
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Knowledge of hotel software and reservation systems is an advantage
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