Senior Solutions Owner - Merrimack, United States - Trystar Inc

Description

Job Description

Job Title: Sr Solution Owner – Utility

Trystar is at the forefront of advancing power solutions, charged and driven by a committed, dynamic team, tackling complex challenges, and creating innovative solutions. At Trystar, safety and integrity aren't just buzzwords, they are the north star guiding us as we aspire to wow our customers every day. We've created power solutions that are not only durable and unique but are also the result of serious teamwork from every corner of our organization. As a big name and pioneer in power solutions, we're not just part of the power conversation – we're shaping its future, and we're doing so across diverse industry sectors including healthcare, data centers, entertainment, education, government, and commercial construction – just to name a few. We're committed to growing and evolving our product lineup and customer solutions to stay ahead of the curve and that includes leaning into sustainable, resilient, and renewable energy solutions. Our cutting-edge headquarters in Faribault, MN is partially solar, and wind powered by our own microgrid. You'll find that we're also pushing boundaries at our additional facilities across the country. Together, we are Trystar, where we power the future and nurture innovation for a brighter tomorrow.

Trystar's team members are our most important asset, we are in search of a Sr. Solution Owner –Utility . The Senior Solution Owner will create and manage an offering portfolio based on a strategic vision derived from voice-of-customer and market intelligence to support the utility industry. The Senior Solution Owner is responsible for the revenue and profit growth of the product lines supporting utility customers. This role will report to Trystar's Director of Marketing, and will be based in Troy MI, Burnsville, MN, Faribault, MN, Merrimack NH, Murfreesboro, TN, or Houston, TX.

We are looking for people who believe in our guiding principles and values of:

• Safety – We believe everyone should leave Trystar facilities in the same or better condition than when they arrived.
• Integrity – We're honest, transparent, and committed to doing what's right.
• Customer focus – We have relentless focus on our customers and their success.
• Right with speed – We use good judgement, make thoughtful decisions quickly, and execute them with purpose and intensity.
• Play for each other – We're a team. We show up for each other and we know that through teamwork we achieve greatness.
• Champion change – We know adaptation and improvement are requirements to survive and to thrive.
• Enjoy the journey – We create an environment where our team feels appreciated and has fun along the way.

• Lead, provide direction and manage utility solutions offerings.
• Review the progress of Trystar presence in utilities and work across functions including leaders of Services, Products, Systems, and Industry Business Development to create differentiated solutions for utility customers.
• Identify opportunities for utility offering and lead to the creation and implementation of those offerings.
• Support and collaborate with Trystar's Utility Sales (Business Development) team to create unique offerings and essential go to market collateral to reinforce Trystar's utility offering.
• Provide industry expertise of the business drivers, strategic trends and competitive threats and influence in utilities to develop improved offerings and value proposition.
• Lead offering strategy development and delivery for Trystar utility solutions
• Develop and execute annual business category plans achieving financial, sales, share, inventory, warranty, and other agreed upon measurement targets.
• Develop product life cycle mgt, financial performance, demand planning, new product developments, & competitive assessment for utilities.
• Drive collaboration and coordination between departments to achieve Trystar strategic objectives including working collaboratively to mitigate impediments with Business Development (Sales), Engineering, Manufacturing, Product Ownership, and Quality.
• Develop a strong partnership with Business Development (Sales) to deliver product line growth through focused customer initiatives, training of internal and external stakeholders/customers, joint market research and develop sales promotion strategy and guidelines.
• It is crucial for this role to collaborate with the Services Product Owner, Product category Owners, and Systems Platform owners to create the unique offerings essential to drive differentiation and growth of Trystar in the utility industry.
• The go to market strategy and content creation and tools to achieve Trystar's strategic growth in utilities is at the core of this position's responsibilities. Coordinating with the Marketing Communication team is critical to achieving that success.
• Establish an operating model and environment to deliver strong team performance.
• Accountable for P&L performance for assigned utility product offering categories.
• Lead cross-functional teams aligning product release plans and setting new functionalities for utility product launches and management efforts.
• Identify and executes new products and business development opportunities culminating in a product roadmap.
• Develop & present recommended strategies, objectives, actions & business plans to leadership team.
• Understanding of customer + industry economics supporting design of optimal go to market strategy
• Conduct market and customer research to measure Trystar market share, customer requirements and market needs, and test new offering concepts to service the utility industry.
• Gather competitive intelligence to identify positioning relative to competitors and determine future position relative to utility industry competitors.
• Provide content for marketing collateral as it relates to promotion, web site, advertising, public relations, and in-person events. Work with Marketing to create needed digital and print campaigns.
• Understanding of enterprise and product brand strategies
• Understanding of value elements & willingness to pay as well as targeted value props to create pricing strategy that benefits overall Trystar business and maximizes margin and growth; including implementation of field guidelines to enable fast decision-making and approving or rejecting pricing outside of guidelines.
• Partner with Customer Experience team to create support materials and product and sales training for new and current products.
• Develop an intimate understanding of the customer journey and anticipate customer needs throughout the journey with tools to support and enhance it with a best-in-class experience.
• Able to implement VOC/OVOC tool kits enabling understanding of customer pains, gains, unmet needs and translate that into comprehensive solution offerings.
• Ensure safety within the department is maintained at all times.

BASIC QUALIFICATIONS

• Bachelor's Degree
• 7+ years' experience with thorough knowledge of the utility industry business models, marketing, product management, product owner, sales, or engineering experience managing portfolios.
• Outstanding communication, presentation, and leadership skills
• Proven track record (7+ years) in successfully driving end to end processes.
• Strong problem solving and analytical skills.

ADDITIONAL QUALIFICATIONS

• Initiative, active engagement to achieve goals including proactive measures.
• Strategic and analytical thinking and orientation to achieving Trystar objectives.
• Curiosity to develop creative, differentiated solutions based on resolving identified problems for Trystar customers enabling enhanced value capture for Trystar.
• Change management with demonstration of thought leadership, collaboration, and influence.
• Previous Product Manager / Product Owner / Strategic Marketing experience
• Bachelor's degree in Marketing, Business, or Engineering (MBA is a plus)
• Prior project-based utility business experience managing complex portfolios in the commercial or industrial electrical industry.
• Strong technical aptitude, analytical, and computer skills.
• Thrives in a fast-paced, changing environment.
• Good attention to detail while simultaneously keeping company and product line strategy as a top priority.