Part-time Customer Loyalty Manager - San Jose, United States - Capitol Kia

Capitol Kia

Verified Company

San Jose, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Part time

Description

Are you looking for an exciting career with the largest Kia dealership in the Bay Area? DGDG's vision for success is driven by our unique culture and cutting-edge technology.

To make our vision real,
Capitol Kia is looking for sales professionals who think differently and strive to provide 100% guest satisfaction.

We provide top-notch training to ensure your success.

There's a reason why for the fifth straight year, we've earned the distinction of being Northern California's #1 volume Kia dealership.

What you'll be working on:

Improve customer service experience, create engaged customers and facilitate organic growth
Take ownership of customers issues and follow problems through to resolution
Keep accurate records and document customer service actions and discussions
Mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
Maintain an orderly workflow according to priorities

What you need to bring to the table:

2 years minimum experience in providing customer service support
Ability to think strategically
Strong clientfacing and communication skills
Advanced troubleshooting and multitasking skills

Salary:
$17.55-$30.00/hour

Pay is based on applicable experience and skills.

Industry Leading Benefits:

Valuesdriven culture and team built on integrity, caring, performance and efficiency
Continuous career development and advancement opportunities
Comprehensive benefits package (Medical, Dental, Vision)
401k with company match
Employee Assistance Program with free telemedicine and mental health resources
Exclusive Employee Vehicle Purchase Program with a 3Year Service Maintenance Package

More about DGDG:

The Del Grande Dealer Group (DGDG) is the largest family-owned automotive group in the Bay Area. Our team is over 1,000 strong and growing. We've been named a Bay Area News Group Top Workplace for 13 consecutive years (not to mention being named a Top Workplace USA in Our enthusiastic and courteous team, award-winning culture, combined with our cutting-edge technology, provide guests with a one-of-a-kind, "best-in-class" dealership experience.

DGDG's 4 core values of Integrity, Caring, Performance, and Efficiency have stood at the cornerstone of our success. Our shared passion for training, teaching, recognition, reward, and promotion produce results that set us apart.

"Be happy" is much more than a slogan. It's a way of doing business. We pride ourselves on making our guests and our team members exceedingly happy. And we'd be happy if you joined us

DGDG takes your privacy seriously.

You can learn more here:
DGDG Privacy Policy*.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.