School Operations Manager - Miami, United States - Kipp

Kipp Miami, United States

2 weeks ago

Description

Company Description

About KIPP Miami

KIPP Miami is part of the KIPP (Knowledge is Power Program) national nonprofit network of college-preparatory, public charter schools educating elementary, middle and high school students. KIPP has a 25-year track record of preparing students for success in college and life. Founded in 2018, KIPP Miami operates three nonprofit charter schools in Greater Miami's Urban Core communities. Currently, KIPP Miami educates students in grades K-4 at KIPP Royalty Academy and middle school students at KIPP Courage Academiy. To learn more, visit

Job Description

The SOM will be the face of operations for our students and families. They will ensure that they are effectively recruited and enrolled at the school and ensure that record keeping in our student information systems and files is accurate and up to date. Additionally they will ensure that we are "audit-ready" at any time and maintain accurate information in anticipation of FTE counts all while creating a welcoming environment for our families and visitors.

Here's what you'll be doing:
Registrar

Coordinate all activities related to student registration, transfer, withdrawals and maintenance of student records, for the regular school term and summer session, as appropriate
Respond to inquiries regarding registration, foreign student registrations, student records, FTE accounting and reporting and Master Schedule
Review student records and registration information to determine immigration and immunization status and health records
Manage collection of all compliance documents and enrollment files for incoming, current and transferring students and work with regional offices to ensure enrollment records are accurate and up to date
Assist in the development of the curriculum bulletin, prepares subject selection cards and aids in the production of the Master Schedule (Secondary schools)
Operate computers to access and manage 2 separate Integrated Student Information System to enter and maintain data such as student records, class schedules, grades, personal information, health information and related data and
Request and/or forwards cumulative folders and transcripts, and distributes report cards and room assignment cards for regular and summer school
Verify student enrollment for various local or state agencies, as required
Prepare transmittals or transfers for students leaving school due to promotion or address change; receives transcripts for incoming students and verifies home address
Provide instructions to office personnel regarding the nature, operation and use of the Integrated Student Information System
Prepare and types correspondence, memoranda and reports as required
Serve as custodian of student records; reviews the retention of student records and insures compliance with State, District regulations pertaining to the same
Manage and maintain progress reports (such as report cards, attendance, behavior reports), including printing, distributing and archiving
Manage administrative responsibilities including preparing and maintaining student files and generating progress reports and transcripts

Compliance

Manage all student and family facing components of the audit and corresponding charter tool uploads
Manage all compliance needs for Title 1
Manage and responds to any additional compliance requests from the district, state or KIPP

School Operations Projects and Communication

Act as emergency coordinator of student/ staff medical issues
Build and guide implementation of systems for managing communication, paperwork, and office activities
needed
Serve as the primary source of information for families including generating all-calls, distributing newsletters and other communications, as needed
Develop school-based marketing and messaging materials for visitors, teacher recruits, and families
Serve as liaison between parents, students and staff with exemplary customer service skills in order to actively engage and build relationships with stakeholders
Answer phones and direct calls to appropriate party, as needed
Manage and part time employees to support school operations in an efficient, effective, and customer service-oriented capacity and ensure all administrative tasks completion and office information is up to date and accurate and manage timesheets

Student Recruitment and Enrollment

Organize staff efforts to support student recruitment and enrollment processes
Manage enrollment processes for all new students
Manage and support family engagement events for new families
Engaging in critical conversations with families who are considering transferring out and escalate to other key stakeholders as needed
Manage collection of all compliance documents and enrollment files for incoming, current, and transferring students and work with district office to ensure enrollment records are accurate and up to date
Adhere to region's backfilling policy on student enrollment
Track and manage completion of Welcome Visits

Data Support

Provide all Tier 1 Data Support

Attendance

Develop and implement incentive and intervention systems to increase student attendance
Auditing and supporting attendance calls and escalate family concerns as needed
Track student attendance to maintain high data accuracy and high student attendance
Work to ensure staff are consistently and accurately entering attendance records
Collaborate and lead weekly attendance meetings with the Student Support Team to identify students needing additional supports and design support plans and next steps
Maintain high communication with families and staff to problem solve and support around attendance issues

Misc.

Create an environment and interact with families in a way that is aligned with our school culture priorities
Develop and leverage trusting relationships with families in the support of the school and the child's best interests
Serve as a day to day contact with any school vendors who interface with families, including but not limited to Food and Nutrition and Transportation
Owns and manages other school-based systems or projects as requested by the DCO

Qualifications

Must Haves:

Proficient in Microsoft Office, specifically Excel
Data base management and reporting
Strong written and oral communication skills
Strong interpersonal skills
Demonstrated ability to work with a team on collaborative projects
Ability to remain calm and solutions-oriented in high-stress situations.
Commitment to do whatever it takes to ensure our teachers and students have what they need to be successful
Ability to proactively problem solve; anticipate challenges before they occur
Ability to identify inefficiencies and generate creative solutions
Ability to manage multiple projects simultaneously and comfortably with ambiguity
Strong organization skills and meticulous attention to detail
Superb customer service skills and love and support for families and children
Ability to troubleshoot and manage high stress situations with a calm and positive demeanor
Bachelor's degree is required

Nice to Haves:

Previous experience in a customer service oriented role
Previous experience budgeting or purchasing on behalf of an organization
Previous experience in an educational or non-profit setting
Proficiency in Spanish and/or Creole

Additional Information

Compensation & Benefits

KIPP Miami offers a full comprehensive benefits plan, including health care, competitive 403(B) plan, and a school laptop.

KIPP Miami is an equal opportunity employer

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