- Plans, manages, or coordinates the operations of all assigned Facilities in assigned contract(s) and/or region.
- Where/When applicable, schedules crew member Safeguard duties/jobs to safeguard officers.
- Ensures full compliance and proper execution of approved/applicable Facility Security Plans (FSP), MTSA, and all applicable federal and state regulations.
- Plans, organizes and oversees the work of subordinate staff including but not limited to Office Manager and Terminal Security Officers to ensure that the customer and third party directives are accomplished and adheres to company policies.
- Communicates with clients to ensure Operational integrity and standards are being met, reports service level shortfalls and other incidents to TSS senior management and implements appropriate corrective actions.
- Responsible for overseeing staff training and development to meet client and internal needs.
- Responsible for managing conduct of staff and taking applicable counseling or disciplinary actions in conjunction with HR.
- Oversees and retains responsibility of the duties of the Office Manager including ensuring payroll reports and fiscal responsibilities are processed timely and accurately, overseeing recruitment and hiring efforts and ensuring staff schedules are accurate, balanced and fair.
- Thoroughly examines and approves invoices for accuracy to include ensuring man hours by position and bill rates match up with timesheets and contracted rates.
- Schedules and instructs technical training classes as necessary, to meet operational needs and staffing numbers, including: MTSA & Orientation, Safeguarding, and Screening
- Conducts investigations to verify and resolve customer, federal authorities and employee complaints and breaches of security, etc.
- Properly safe-keeps all associated Sensitive Security Information (SSI) materials.
- Manages in line with established organizational requirements.
- Handles arbitration of employee disputes and resolution of complaints.
- Monitors supervisory functions by conducting continual on-the-job training.
- Manages all required maintenance for TSS equipment, to include but not limited to (where applicable): X-ray units and magnetometers, company vehicles, all issued company property and technology, and VHF two-way radios and bank chargers
- Writes and maintains reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Inspects work areas to ensure compliance of established regulations in regard to safety and maintenance.
- Observes and evaluates worker's performance to ensure upward mobility and proper utilization of employee skills.
- Manages and develops all terminal and safeguard documentation as required by the company, customers and regulatory authorities.
- Ensures all required reports are executed as necessary.
- Maintains staff levels in accordance with client needs. Monitor turn-over and hire as necessary to maintain staffing levels.
- Utilize and maintain proficiency in NovaTime and Paylocity.
- When necessary, conducts interviews of potential supervisors and attract qualified candidates as necessary via community outreach methodology.
- Monitors and report suspicious activities to local authorities.
- Monitors and address subordinates in violation of policies and procedures.
- Assists with acquisition and attraction of new clients and prospect contracts.
- Ability to budget and follow strict guidelines for Operational needs.
- In coordination with the Office Manager, order supplies as needed
- Acts as Liaison between LE, CBP, USCG, and associated entities listed formerly.
- Ability to listen and communicate effectively.
- Equivalent of an Associate's Degree in a related field of study and 5-8+ years progressively responsible, related experience.
- Bachelor's Degree preferred.
- State Security Officer License required.
- Law Enforcement or Military experience preferred.
- Customer Service experience preferred.
- Screener certification (provided by company).
- State Security Manager License preferred.
- Working knowledge of Microsoft Office.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
- Must be able to stand a minimum of 8 hours at a time.
- Must be able to lift and carry up to 20 lbs.
- Must be able to talk, listen and speak clearly on a telephone/VHF two-way radio
-
Operations Manager
6 days ago
NuLife Institute Miami, United StatesPosition Title: Operations Manager - High-End Concierge Medical Practice · Overview: We are seeking a dynamic and experienced Operations Manager to join our high-end concierge medical practice. The ideal candidate will be responsible for overseeing the day-to-day operations of th ...
-
Operations Manager
4 weeks ago
JBN & Associates, LLC Miami, United StatesOperations Manager, Fresh Produce – Miami, Florida · Position Objective: · Responsible for overseeing the day-to-day operations of a fresh fruit company and managing the flow of goods from suppliers to customers, ensuring quality, efficiency, and cost-effectiveness. To ensure s ...
-
Operations Manager
1 week ago
David Yurman Miami, United StatesOverview · David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, E ...
-
Operations Manager
2 weeks ago
HTG Management LLC Miami, United StatesSUMMARY · We seek a resilient team player with a passion for learning and a strong desire to tackle dynamic projects within a thriving company based in the Miami area. The Operations Manager we're after will offer administrative assistance to our Property Management Company, inv ...
-
Investment Operations Manager
19 hours ago
Greater Miami Jewish Federation Miami, United StatesBackground: · Founded 86 years ago, the Greater Miami Jewish Federation mobilizes human and financial resources to care for those in need, strengthen Jewish life and advance the unity, values and shared purpose of the Jewish people in Miami, Israel and around the world. · In add ...
-
Operations Manager
2 weeks ago
AnswerHero Miami, United StatesFor over a decade, AnswerHero has been the trusted partner of thousands of businesses nationwide, providing unparalleled call-answering solutions. We keep it simple: Our philosophy is simple yet powerful: we care for our employees, and they, in turn, care for our clients. As our ...
-
Operations Manager
1 week ago
DSV A/S Miami, United StatesDSV - Global transport and logistics · In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' ent ...
-
Operations Manager
2 weeks ago
Winholt Equipment Group Miami, United StatesFor 78 years Winholt Equipment has been a national industry leader in the custom design and manufacturing of food handling and food preparation equipment for the food service industry. We pride ourselves in meeting the ever-changing customer needs through creative engineering, pr ...
-
Operations Manager
2 weeks ago
Petco Health and Wellness Company, Inc. Miami, United StatesThe Operations Leader Merchandise is responsible for operational execution within the Pet Care Center, through the lens of Petcos vision of Healthier Pets. Happier People. Better World. The Operations Leader - Merchandise promotes and ensures th Operations Manager, Operations, Le ...
-
Operations Manager
6 days ago
Keller Williams Miami, United States· Do you love numbers and getting lost in spreadsheets? Do you thrive on cutting expenses and increasing profitability? Do you also love people and office operations? Do you want to leave work every day feeling like you made a difference? Then a career in real estate is for you ...
-
Operations Manager
2 weeks ago
Returnmates Miami, United StatesSway (formerly Returnmates) is a fast-growing, LA-based technology and logistics startup that enables consumers to return online purchases without leaving their home. Our mission is to make online shopping more enjoyable by providing a return experience that's as seamless as the ...
-
Operations Manager
2 weeks ago
ODORZX INC. Miami, United StatesWe are currently seeking an Operations Manager to become an integral part of our team You will perform a variety of tasks including managing labor, daily productivity goals, quality control, and daily/weekly reports. You will also identify and document vehicle conditions while pr ...
-
Operations Manager
1 week ago
AnswerHero Miami, United StatesFor over a decade, AnswerHero has been the trusted partner of thousands of businesses nationwide, providing unparalleled call-answering solutions. We keep it simple: Our philosophy is simple yet powerful: we care for our employees, and they, in turn, care for our clients. As our ...
-
Operations Manager
2 weeks ago
Peachtree Hospitality Management Miami, United StatesFunctionsLead recruiting and hiring efforts for various positions within the hotel, including sourcing candidates, conducting interviews, and assisting department managers in hiring decisions. · Coordinate and facilitate the on boarding process for new hires, ensuring all requir ...
-
Senior Manager Casino Operations
1 week ago
Norwegian Cruise Line Holdings Ltd. Miami, United StatesJOB SUMMARY: Responsible for management and oversite of day-to-day casino and arcade operations of all ships, working directly with a team of fleet personnel to achieve and exceed budgeted targets. Develop and implement strategic initiatives to maximize casino revenue, enhance gu ...
-
Sr. Manager HR IT Operations
4 days ago
Gravity IT Resources Miami, United StatesJob Title: Sr. Manager HR IT Operations · Location: Miami, Florida – Bentonville, Arkansas – Dallas, Texas · Job-Type: Direct Hire · Employment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any ...
-
Manager, Administrative Operations
2 weeks ago
University of Miami Miami, United StatesCurrent Employees: · If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here $) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please rev ...
-
Technical Operation Manager
1 week ago
Carnival Cruise Line Miami, United States**Job Description** · The Technical Operations Manager (TOM) serves as the single point of contact for all ship technical issues, this includes day to day service and troubleshooting, as well as proactive planning and budgeting for all technical matters in assigned ships. The Te ...
-
HR Operations Manager
19 hours ago
Lennar Homes Miami, United StatesOverview: · Summary of Position: · This position is responsible for ensuring high quality and high touch service is delivered to team members at their first point of contact. This individual would be highly motivated in delivering an experience that models the Tickled, Delighte ...
-
port operations it manager
1 week ago
MSC CRUISES Pty Ltd Miami, United StatesJOB PURPOSE · MSC North America is home to several ports including Miami, Port Canaveral, NYC, Ocean Cay (Bahamas) with additional locations under development. The MSC USA Port Operations IT Manager will lead the effort to optimize IT services for these locations, ensuring that ...
Operations Manager - Miami, United States - Terminal Security Solutions Inc
Description
Summary of PositionThe Terminal Security Solutions Operations Manager is responsible for managing all contracts and personnel assigned to his/her region/location. The Operations Manager ensures the company is in compliance with and executes all facility security plans and other related federal and state regulations.
Qualifications & Skills Required
Education and/or Work Experience: