Account Manager, Client Development - Houston, United States - Circana, LLC.

Description

Let's be unstoppable together

What will you be doing?

_ This position is hybrid, based in Houston with 2-3 days onsite at the client._

Responsibilities:

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Advanced Analytic Skills: _Demonstrate ability to analyze and interpret data and translate it into meaningful solutions for clients_

• Approach client with coherent, actionable, and factbased data/recommendations appropriate to their business needs
• Ability to analyze information to create clear and concise insights that provide value and continually provide analytical solutions and business insights to address any business gaps and/or opportunities and create value for the client.
• Identify business issues and opportunities and suggest the appropriate level of analytic solution/approach.
• Understand and communicate complex data in an easily digestible format.
• Conduct engaging and impactful analyses that deliver value and tell a story in a concise manner to a diverse audience and present to a broad range of decision influencers and decisionmakers within an organization.
• Ask questions to evaluate assumptions and challenge the status quo.
• Synthesize information on a variety of issues; translate the information into a project framework that ultimately provides solutions for clients.

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Impactful Presence: _Demonstrate strong interpersonal communication and presentation skills; present a professional image_

• Build strategic relationships with client contacts to develop business insights regarding the clients' most important issues/needs, both short and longterm
• Become trusted by clients, Circana client solutions teams, Circana crossfunctional organizations, and Circana business partners and considered a domain expert and business partner.
• Operate in a collaborative team environment and partner with crossfunctional departments and teams within Circana to ensure success for the business.
• Demonstrate a flexible approach to communication; adapt messages quickly to the appropriate level or function with poise and polish.
• Ability to build a rapport across functions and levels within an organization

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Client Focus: _Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met_

• Ensure overall client satisfaction by proactively relating Circana data and industry trends to business opportunities.
• Develop and maintain a deep understanding of customer needs and requirements and consult with clients to influence thinking.
• Help clients identify solutions to problems they did not know they had.
• Regularly and proactively communicate with the clientfacing teams, including soliciting feedback to continually improve the relationship.
• Track and organize multiple work streams against multiple clients and manage time and resources against changing priorities.
• Expand the client base to include a broader mix of end users through education and training and grow the acceptance of insights to make factbased decisions

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Client Management:

• Serve as the primary contact for the functional groups at the client.
• Provide onsite response on data requests, technical issues, and support of analyses.
• Ensure a high level of client satisfaction is maintained through delivering value and insights.
• Create tools and reports that efficiently use data in customized deliverables using Circana proprietary software and other appropriate methods.
• Accurately interpret data and incorporate industry knowledge to deliver actionable insights in a clientfriendly format, as appropriate for the audience
• Manage and track projects from initial request through completion.
• Consistently demonstrate the ability to answer questions and provide insights about strategic and tactical client issues.

Requirements:

• 5+ progressive years of experience in marketing and sales with a premier Consumer Packaged Goods (CPG) or marketing analytics company
• Ability to interact proactively with all client levels, set and manage expectations, and articulate information effectively
• Demonstrated expertise in translating pointofsale (POS) data and analysis into relevant implications within the CPG industry.
• Knowledge of the Foodservice, Consumer Packaged Goods, and/or Retail industry. Working knowledge of category management is preferred.
• Capacity to communicate effectively across varying levels and build collaborative relationships.
• Strong organizational and project management skills, diligence, and solutionsoriented
• Willingness to work onsite at the client location three days per week.
• Solid proficiency in MS Office, especially Excel and PowerPoint
• Bachelor's degree
• Willingness to travel (typically <5%)

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization.

Therefore, we always look for people who can continuously champion these behaviors thr