Pool Server/Ambassador $15 per hour plus - Des Moines, United States - Sonesta International Hotels

Sonesta International Hotels Des Moines, United States

2 weeks ago

Description

Pool Server/Ambassador $15 per hour plus tips page is loaded

Pool Server/Ambassador $15 per hour plus tips

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locations

Royal Sonesta Chase Park Plaza, St Louis, MO

time type

Full time

posted on

Posted 2 Days Ago

job requisition id

R

Job Description Summary

To create a welcoming and relaxing environment at the pool overseeing all guest needs including serving alcoholic and non-alcoholic beverages, maintaining the cleanliness of the pool deck, and replenishing towels in a hospitable and efficient manner, following Hotel procedures, to guests at the pool.

Job Description
Key Job Functions

Adhere to predefined drink service guidelines and be responsible for beverage familiarization. Including regular and specialty cocktails, beer, and wine selections.
Control heavy volume at the pool area including checking guests in at the entrance.
Greeting guests and seating guests. Anticipate guest's needs to create an amazing experience.

Ability to use or learn to use coffee maker/urn, microwave, beverage machines, bus trays, dishware, silverware, glassware, queen-mary cart, telephone, pen/pencil.

Will work in the exterior of the hotel, restaurant, lounge, kitchen, and pool area with exposure to extreme temperatures and the elements.

Must have complete knowledge of service time, menu, and specials.
Responsible for each check and collection of payments.
Responsible for clearing tables and trays on the pool deck or other assigned areas.
Responsible for set-up, delivery, and presentation of all F&B orders.
Responsible for maintaining the pool deck including general cleaning, watering plants, washing, and folding towels.
Attend all designated staff meetings and training sessions.
Perform all side work as designated by the supervisor.
Efficiently and properly perform all service standards.
Attend to all needs of the guests during meal periods, breakfast, lunch, and dinner.
Report to the Supervisor any need for housekeeping and/or repairs of any equipment or restaurant.
Must be able to communicate and maintain a positive relationship with culinary and stewarding staff.
Maintain an awareness of all functions, events, and meetings taking place at any given time.

Deliver Passionate & Engaging Service to our Guests

You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations
You will consistently deliver our GUEST model:

G reet or welcome everyone, warmly with a smile
U se eye and ear contact and the guest's name
E stablish/anticipate needs
S olve and own all requests/complaints
T hank everyone

Build a solid relationship with your Colleagues

Treat colleagues with respect and dignity

Other duties and responsibilities may be assigned.

The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

Qualifications and Skills
To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Track record of delivering exceptional guest or client experience

Communication skills are utilized a significant amount of time; for training and safety purposes, and when interacting with guests and associates.

Strong communication skills
Appropriate professional appearance and demeanor
Frequently standing up and moving about the facility.
Frequently bending, climbing, kneeling, and moving about the facility.
May be required to work nights, weekends, and/or holidays.
Carrying or lifting items weighing up to 75 pounds
Additional Job

Information/Anticipated
Pay Range
Benefits
Sonesta

recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families.

We offer a variety of benefits to our employees including:

Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

About Us

At

Sonesta , we value our team members as individuals who enhance our guests' experiences with their unique skills and contributions.

We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships.

We seek out people who will eagerly partner with us to improve the overall

Sonesta

experience for our guests, and the overall

Sonesta

experience for their fellow colleagues.

If you are interested in a career in some of the most impressive and beautiful surroundings in the world with generous benefits and perks, we hope you'll get in touch with us.

We are an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

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