Information Technology Service Desk - New York, NY

· We are one of the fastest growing IT Consulting company across the USA and we are hiring "Job Title" for one of our clients. · ...

This role is the first point of contact for employees experiencing technical challenges. The position requires providing exceptional user support and ensuring a positive experience with technology.You will troubleshoot and resolve technical issues related to Microsoft 365 product ...

This role is the first point of contact for our employees experiencing technical challenges. This position requires a strong commitment to achieving technical expertise and delivering outstanding customer service. · Diagnose and resolve hardware software and network issues escala ...

We are seeking a Service Desk Coordinator to support the service desk in managing the service boards while gaining a strong foundation in IT operations. · Observe and study service desk operations, including ticket triage. · Assign tickets to correct board and schedule service te ...

We are seeking a senior-level Service Desk Manager to lead and evolve a high-touch, white-glove IT support function within a hedge fund / wealth management environment. · Lead, mentor, and develop a team of 5–8 Service Desk and Desktop Support professionals. · ...

GCM Grosvenor is hiring an IT Service Desk Analyst in the Technology department of a dynamic alternative investment management firm. · ...

We are seeking a Service Desk Coordinator to support the service desk in managing the service boards while gaining a strong foundation in IT operations. · Demonstrates initiative and a strong sense of ownership in all responsibilities. · Highly organized and detail-focused, with ...

Job summary: · The Director Service Desk is responsible for all aspects of service desk operations including strategy staffing performance process improvement and customer satisfaction to deliver high-quality customer-focused IT support services for staff and external users. · Th ...

Seward & Kissel is seeking a Service Desk Analyst. · The ideal candidate will be responsible for providing excellent customer service to 300+ end users... · ...

Practical, proactive Service Desk Analyst required to join existing team in keeping end users operational and ensuring critical systems are online and available. · ...

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users. · ...

This position is an excellent opportunity to gain global exposure in IT support within a large internationally connected professional services firm. · Act as the initial point of contact for technical issues via phone email or service portal. · ...

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, · resolving Level 1 and Level 2 support desk and desktop issues · ...

Analyze evaluate and diagnose technical problems involving Tisch IT Service Desk technology services and support assess complexity determine resolutions and provide solutions report on findings recommend and document solutions. · ...

The Service Desk Analyst EDP will serve as front-line, level 1, IT support for the NYCHHC enterprise. Monitor and answer the Service Desk phone, e-mail message queues, and auto-triggered request queues during their assigned tour. Provide support and customer service to users. · M ...

We seek a Service Desk Director to provide strategic leadership and operational oversight of the Service Desk organization. The role involves managing a global service desk team, defining service standards, driving continuous improvement, · leveraging technology to enhance servic ...

We are seeking a senior-level Service Desk Manager to lead and evolve a high-touch, white-glove IT support function within a hedge fund / wealth management environment. · ...

The IT Service Desk Analyst will provide technical assistance to end users with hardware and software issues. They will also work on projects to advance the firm's technology and security posture. ...

This is the Remote Position (US) · Manage level 1 and above service requests and incidents from report to resolution Receive prioritize document and actively resolve end user help requests and incidents Triage requests and Incidents to ensure accurate transfers escalation per se ...

GCM Grosvenor is hiring an IT Service Desk Analyst in the Technology department of a dynamic alternative investment management firm. · ...

We solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. · ...