Senior Customer Success Manager - Boston - Passive

    Passive
    Passive Boston

    4 days ago

    Description
    A dynamic tech startup is seeking a Senior Customer Success Manager in Boston to own the post-sale employer experience. This role involves leading onboarding efforts and ensuring customer retention.

    The ideal candidate will have extensive experience in Account Management or Customer Success within B2B SaaS and a proactive approach to problem-solving.

    You'll build customer success from scratch and influence product development, ensuring clients receive maximum value from the service. Competitive pay and equity are offered.
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