Order Entry Administrative Specialist - Hauppauge, United States - Zibiz Corporation
Description
Job Title:
Order Entry Administrative Specialist
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Employee Type: Full Time Office Position, Monday
- Friday
Location: Hauppauge, NY
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Degree Type: 4 Year Bachelor's Degree
Responsibilities Include:
- Providing information, answering questions, and responding to requests, serving as the eyes and ears of the office.
- Answer phones, direct incoming customer calls as necessary.
- Accurately input customer orders into the ordering system, ensuring all information is correct and uptodate.
- Respond to inquiries from customers regarding their orders and ensure they are resolved in a timely manner.
- Monitor order status throughout the fulfillment process and work with logístical personnel to ensure timely delivery.
- Resolve any customer orderrelated issues that may arise, including changes, cancellations, or discrepancies.
- Maintain accurate data entry records and ensure the order processing system is updated in realtime.
- Assist with invoicing and payment processing.
- Perform research for special projects, as assigned.
- Handle additional related duties, as required.
Skills:
- BS/BA degree is preferred. Relevant experience coupled with AS degree may replace education.
- Proven experience as an order entry specialist or similar position with experience in customer service or related fields.
- Proficient in Microsoft Office Excel and order entry systems.
- Strong attention to detail and accuracy in data entry.
- Excellent written and verbal communication skills
- Ability to exercise independent judgement in a multitask environment.
- Must be selfmotivated and able to multitask.
Benefits:
- Paid holidays and personal days
- 401(k) Retirement Plan
- Employee Profit Sharing Plan
- Medical coverage
Salary:
$ $25.00 per hour
Work Location:
In person
