- Serves as a concierge - greets and communicates with patients or visitors, including collecting payments and co-payments.
- Performs clerical functions, including, but not limited to: answers telephone/switchboard; schedules routine patient appointments; orders supplies; generates no-show and recall letters; processes/sorts mail and produces end-of-day reports. May need to document patient phone call in EHR for call routing/resolution.
- Performs patient registration and check-in: confirms patient demographic and insurance information; assists patients with kiosk registration
- Maintains patient medical records according to standards; uploads Right Fax documents into EPIC. Responsible for basic EMR/HER scanning.
- Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
- Required High School Diploma or equivalent
- Preferred Vocational/Technical One year certificate from college or technical school (based on Corewell Health entity and department).
- Pallet to Waist (6 from floor) > 5 lbs: Seldom up to 10 lbs
- Waist to Waist > 5 lbs: Seldom up to 10 lbs
- Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
- Waist to Overhead > 5 lbs: Seldom up to 10 lbs
- Bilateral Carry > 5 lbs: Seldom up to 10 lbs
- Unilateral Carry > 5 lbs: Seldom up to 10 lbs
- Pushing Force > 5 lbs: Seldom up to 20 lbs
- Pulling Force > 5 lbs: Seldom up to 15 lbs
- Sitting:
- Standing:
- Walking:
- Forward Bend - Standing: Seldom
- Forward Bend - Sitting: Occasionally
- Trunk Rotation - Standing: Seldom
- Trunk Rotation - Sitting: Occasionally
- Squat:
- Stair Climbing:
- Reach - Above Shoulder: Seldom
- Reach - at Shoulder or Below: Seldom
- Handling:
- Forceful Grip > 5 lbs: Seldom
- Forceful Pinch > 2 lbs: Seldom
- Finger/Hand Dexterity:
- Visual Acuity 1[None = No; Seldom = Yes]: Seldom
-
Patient Service Representative
1 day ago
Corewell Health Caledonia, United StatesEssential Functions+ Analyzes, evaluates, resolves and responds to service inquires from members, providers, employer groups, colleagues, agents, Elite agents (customers), and others within departmental guidelines. Professional and pleasant interactions are ongoing expectations.+ ...
-
Patient Service Representative Resource
2 weeks ago
Corewell Health Caledonia, United StatesJob Summary:Provides clerical support in complex matters to assist in the delivery of quality health care services.Essential Functions:+ Responsible for complex patient/customer problem solving, including high level discernment when registering patients in treatment rooms.+ Perfo ...
-
Patient Services Representative Registration
2 weeks ago
Corewell Health Caledonia, United StatesThis is a benefit-eligible position. · The starting rate for this position is $17.06 per hour and varies based on experience. · This position is responsible for registering patients prior to point of service to help streamline the registration process and get patients checked in ...
-
Patient Services Representative Registration
3 weeks ago
Corewell Health Caledonia, United StatesThis is a benefit-eligible position. · The starting rate for this position is $17.06 per hour and varies based on experience. · This position is responsible for registering patients prior to point of service to help streamline the registration process and get patients checked in ...
-
Apex Dynamics Middleville, United StatesJoin our team in Middleville: · As an active acquisition specialist, you will make a valuable contribution to the development of our infrastructure construction activities and also expand our business relationships with existing customers. · As part of our sales team, you will ad ...
-
Patient Service Representative Resource
3 weeks ago
Spectrum Health System Caledonia, United StatesProvides clerical support in complex matters to assist in the delivery of quality health care services. Essential Functions:Responsible for complex patient/customer problem solving, including high level discernment when registering patients in treat Representative, Patient, Patie ...
-
Patient Service Representative Resource
2 weeks ago
Corewell Health Caledonia, United StatesJob Summary: · Provides clerical support in complex matters to assist in the delivery of quality health care services. · Essential Functions: · Responsible for complex patient/customer problem solving, including high level discernment when registering patients in treatment rooms. ...
-
Customer Service Representative Fueler/Washer
3 weeks ago
Penske Truck Leasing Grand Rapids, United States Full time5161 Falcon View Ave SE, Kentwood, MI 49512 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe b ...
-
Corewell Health Caledonia, MI , USA, United StatesThis is a benefit-eligible position. · The starting rate for this position is $17.06 per hour and varies based on experience. · This position is responsible for registering patients prior to point of service to help streamline the registration process and get patients checked in ...
-
Customer Service Representative
1 week ago
Duravent Group Grand Rapids, United StatesWho We Are: · The Duravent Group is a recognized global technology leader in the HVAC industry, first-to-market with innovations in venting systems. Founded in 1956, our $500 million + company is headquartered in Detroit, Michigan, and has 15 locations across Canada, Mexico and t ...
-
Member Services Representative
3 weeks ago
Planet Fitness Grand Rapids, United States Full timeJob Summary · JP Management Services, LLC is a multi-location Planet Fitness franchisee with nine locations in west Michigan. The culture of JP Management Services, LLC, integrates our core values of Positive Team Environment, Integrity, Excellence, Passion, and Having Fun. We ...
-
Customer Service Representative
2 weeks ago
Circle K Comstock Park, United StatesJOB DESCRIPTION Store : 5133 Alpine Ave, Comstock Park, Michigan 49321 Availability - Shift/Days · Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a ...
-
Customer Service Representative
3 weeks ago
Visual Workplace Byron Center, United StatesJob Description · Job DescriptionCustomer Service Representative · Our Customer Service Representative manages accounts, including new and existing customers, promote products and services, identify and resolve customer concerns and develop new and lateral contacts with current c ...
-
Customer Service Representative
4 weeks ago
Michael Kelley - State Farm Agent Allendale Charter Township, United States Full time***THIS POSITION REQUIRES APPLICANTS TO BE BILINGUAL IN SPANISH & ENGLISH*** · Our agency is growing with the Spanish speaking population in West Michigan, and we're looking for help to take care of our customers that need assistance in their native language. Customer service is ...
-
Customer Service Representative
1 week ago
Dayton Freight Byron Center, United States Part timeOverview: · Shift Available: · 9:00 AM - 3:00 PM · Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointm ...
-
Customer Service Representative
2 weeks ago
Weston Packer - State Farm Agent Wayland, United StatesJob Description · Job DescriptionBenefits:Opportunity for advancement · Paid time off · Signing bonus · Training & development · ROLE DESCRIPTION: · As Customer Service Representative - State Farm Agent Team Member with Weston Packer - State Farm Agent, you equip our agency to co ...
-
Customer Service Representative
1 week ago
Lumbermens Inc Byron Center, United StatesJob Description · Job DescriptionWHO WE ARE: · Headquartered in Grand Rapids, Michigan since 1955, Lumbermen's operates in Michigan, Ohio, Indiana, Kentucky, and Minnesota. A leading distributor and manufacturer, we are driven by our mission to enrich lives by intentionally carin ...
-
Card Service Representative
2 weeks ago
Lake Michigan Credit Union Grand Rapids, United StatesTitle: Card Service Representative. Primary Location: Grand Rapids. Employee Status: full-time hourly. Estimated Hours/ Week: 38 Remote: No What Youll Get: (note varied offerings based on role and hours) Weekly Pay Comprehensive Health & Wellness pa Representative, Service, Retai ...
-
Customer Service Representative
1 week ago
Quanex Building Products Kent, United StatesCommunicate with customers, national and regional sales managers, and manufacturer's representatives by phone and/or email concerning orders, quotes, returns, shipments, and products. Promptly and accurately process customer orders on the same day th Customer Service Representati ...
-
Customer Service Representative
2 weeks ago
Skytron LLC Grand Rapids, United StatesJob Description · Job DescriptionJoin a team that improves patient outcomes, through innovative and flexible solutions to the acute care market When you work for Skytron, you get so much more than a job, including: · Hybrid work arrangement · Comprehensive benefits package, begi ...
patient service representative - Caledonia, MI , USA, United States - Corewell Health
Description
Job Summary:
Provides clerical support to assist in the delivery of quality health care services.
Essential Functions:
Performs patient check-out:
schedules follow-up appointments or confirms future appointments.
Qualifications:
Physical Demands:
SITE th St - Grand Rapids
Department Name
Patient Access Staff Scheduling
Employment Type
Part time
Shift
Variable (United States of America)
Weekly Scheduled Hours
4
Hours of Work
Variable
Days Worked
Variable
Weekend Frequency
Variable weekends
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community.
We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category.
We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization.
From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.
We invite those that share in our commitment to join our team.You may request assistance in completing the application process by calling
