Jobs
>
Tyler

    Retention Specialist - Tyler, United States - Altice USA

    Altice USA
    Altice USA Tyler, United States

    3 weeks ago

    Default job background
    Description
    Are you looking to Optimize your life? Start your exciting path to a rewarding career today

    We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation.

    A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected.

    We owe our success to our amazing product, commitment to our people and the connections we make in every community.

    If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you
    We are

    Optimum
    Job Summary


    If you are looking for a career that will allow you to better partner with customers, so you are a true advisor- look no furtherA Retention Sales Representative is responsible for saving and retaining customers who are requesting to disconnect or downgrade service.

    Every call is a sales opportunity that can lead to a great impression of the Optimum brand.
    The Specialist will be required to educate & offer products and services that would most benefit the customer. Great base + commission opportunity
    Responsibilities


    Demonstrate product and service knowledge while utilizing high value selling skills to meet Optimum technology, product, and service sales retention targets, in a commission driven environment, by retaining customers who are at risk of terminating service or rewarding loyal customers, through explanation of the overall value, features and benefits of all products and services offered by Optimum, including communicating competitive offers to customers for comparison.

    Utilizing tools and resources, as well as navigate the multi-product customer billing systems, to interpret and explain to the customer current and historical information contained within the system in response to any customer-related inquiries.

    Qualifications

    High School diploma or GED required.
    Call center experience required, previous technology and/or cellular sales or equivalent experience preferred.

    Must be comfortable working in a fast-paced, conflict resolution environment and have the necessary skills to consistently perform to Optimum standards.

    Ideal candidates must be highly motivated and enjoy working in a challenging sales performance-measured, commission driven environment.
    Must be able to exhibit written and oral communications skills to a standard as set by Optimum.
    Computer skills using Windows based systems, including databases & billing systems required.
    Ability to work flexible hours, including evenings, weekends, holidays, and overtime as required.
    At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership.

    Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers.

    Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity.

    Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services.

    These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.

    If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.

    All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.

    We are an Equal Opportunity Employer.

    All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law.

    The Company provides reasonable accommodations upon request in accordance with applicable requirements.

    Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law.

    This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.

    Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process.

    Please review our

    for further details.

    #J-18808-Ljbffr
  • Altice USA

    Retention Specialist

    5 days ago

    Altice USA Tyler, United States

    Are you looking to Optimize your life? Start your exciting path to a rewarding career todayWe are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team We understand that connectivity isn't just a luxury a ...

  • Altice USA

    Retention Specialist

    1 week ago

    Altice USA Tyler, United States

    Retention Specialist · Location: · Tyler, TX, US, 75701 · Brand: Optimum · Requisition #: 4894 · Are you looking to Optimize your life? Start your exciting path to a rewarding career today · We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt f ...

  • Cheddar Inc

    Retention Specialist

    6 days ago

    Cheddar Inc Tyler, United States

    Select how often (in days) to receive an alert: · Retention Specialist · Location: · Tyler, TX, US, 75701 · Brand: · Optimum · Requisition #: · 5737 · Are you looking to Optimize your life? Start your exciting path to a rewarding career today · We are Optimum, a leader in th ...

  • Altice USA

    Retention Specialist

    6 days ago

    Altice USA Tyler, United States

    Retention Specialist · Location: · Tyler, TX, US, 75701 · Brand: Optimum · Requisition #: 5737 · Are you looking to Optimize your life? Start your exciting path to a rewarding career today · We are Optimum, a leader in the fast-paced world of connectivity, and we're on the ...

  • Altice USA

    Retention Specialist

    3 weeks ago

    Altice USA Tyler, United States

    Are you looking to Optimize your life? Start your exciting path to a rewarding career today · We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team We understand that connectivity isn't just a luxu ...

  • Altice USA

    Retention Specialist

    1 week ago

    Altice USA Tyler, United States

    Retention SpecialistLocation:Tyler, TX, US, 75701Brand: OptimumRequisition #: 4894Are you looking to Optimize your life? Start your exciting path to a rewarding career todayWe are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic pr ...

  • Optimum

    Retention Specialist

    1 week ago

    Optimum Tyler, United States

    Job Summary If you are looking for a career that will allow you to better partner with customers, so you are a true advisor- look no further A Retention Sales Representative is responsible for saving and retaining customers who are requesting to disconnect or downgrade service. ...

  • Altice USA

    Senior Learning Specialist

    2 weeks ago

    Altice USA Tyler, United States

    Are you looking to Optimize your life? Start your exciting path to a rewarding career today · We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team We understand that connectivity isn't just a luxu ...

  • Altice USA

    Senior Learning Specialist

    3 weeks ago

    Altice USA Tyler, United States

    Are you looking to Optimize your life? Start your exciting path to a rewarding career today · We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team We understand that connectivity isn't just a luxu ...

  • CCWSG

    Surgical Retina Specialist

    3 weeks ago

    CCWSG Tyler, United States

    Join our Tyler, Texas Team · Surgical Retina Specialist · Salary Range Starting at $350k DOE + Bonus and Benefits · Requirements · Medical degree and a license to practice medicine. · Completion of an ophthalmology residency. · Subspecialty training in vitreoretinal surgery ...

  • SCP Health

    Hospital Practice Specialist I

    1 week ago

    SCP Health Tyler, United States

    · At SCP Health, what you do matters. · As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 provider ...

  • Travel Nurses, Inc.

    Travel CT Technologist

    1 day ago

    Travel Nurses, Inc. Tyler, TX, United States

    Travel Nurses, Inc. is seeking a travel CT Technologist for a travel job in Tyler, Texas. · Job Description & Requirements · Specialty: CT Technologist · Discipline: Allied Health Professional · Duration: 13 weeks · 36 hours per week · Shift: 12 hours, nights · Employment Type: T ...

  • SCP Health

    Hospital Practice Specialist I

    2 weeks ago

    SCP Health Tyler, United States

    At SCP Health, what you do matters. · As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, ...

  • SCP Health

    Collections Specialist for Medical Office

    2 weeks ago

    SCP Health Tyler, TX, United States

    At SCP Health, what you do matters. · As part of the SCP Health team, you have an opportunity to make a difference. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spann ...

  • SCP Health

    Hospital Practice Specialist I

    2 weeks ago

    SCP Health Tyler, TX, United States

    At SCP Health, what you do matters. As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 3 ...

  • Nexus Innovations

    Interim Facility Management/ Home Management

    4 days ago

    Nexus Innovations Frankston, TX, United States Freelance

    Interim Facility Manager/ Home Manager (m/f/d) for nationwide assignments in Frankston, TX · We, as one of the leading personnel service providers in the field of Medical & Health Care, want to support you in your journey towards a new professional future with a results-oriented ...

  • Travel Nurses, Inc.

    Travel CT Technologist

    21 hours ago

    Travel Nurses, Inc. jacksonville, United States

    Travel Nurses, Inc. is seeking a travel CT Technologist for a travel job in Jacksonville, Texas. · Job Description & RequirementsSpecialty: CT Technologist · Discipline: Allied Health Professional · Duration: 11 weeks · 36 hours per week · Shift: 12 hours, nights · Employment Typ ...

  • Travel Nurses, Inc.

    Travel CT Technologist

    1 week ago

    Travel Nurses, Inc. Jacksonville, United States

    Job Description · Travel Nurses, Inc. is seeking a travel CT Technologist for a travel job in Jacksonville, Texas. · Job Description & RequirementsSpecialty: CT Technologist · Discipline: Allied Health Professional · Duration: 11 weeks · 36 hours per week · Shift: 12 hours, night ...

  • Travel Nurses, Inc.

    Travel Cath Lab Technologist

    1 week ago

    Travel Nurses, Inc. Jacksonville, United States

    Job Description · Travel Nurses, Inc. is seeking a travel Cath Lab Technologist for a travel job in Jacksonville, Texas. · Job Description & RequirementsSpecialty: Cath Lab Technologist · Discipline: Allied Health Professional · Duration: 11 weeks · 40 hours per week · Shift: 10 ...

  • Travel Nurses, Inc.

    Travel CT Technologist

    1 week ago

    Travel Nurses, Inc. Jacksonville, United States

    Job Description · Travel Nurses, Inc. is seeking a travel CT Technologist for a travel job in Jacksonville, Texas. · Job Description & RequirementsSpecialty: CT Technologist · Discipline: Allied Health Professional · Duration: 11 weeks · 36 hours per week · Shift: 12 hours, days ...