Housekeeping Supervisor - Stroudsburg, United States - Stroudsmoor Country Inn

Stroudsmoor Country Inn

Verified Company

Stroudsburg, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Stroudsmoor Country Inn, a premier resort located in the beautiful Pocono Mountains of Pennsylvania, is seeking a Housekeeping Supervisor to oversee our custodial staff and ensure the cleanliness and maintenance of our facilities.

The Housekeeping Supervisor will report directly to the Director of Event Operations and work closely with other departments to ensure the Inn is well-maintained and presents a welcoming and comfortable environment for our guests.

- Responsibilities:

Supervise and manage a team of custodial staff, ensuring they are trained and capable of carrying out their duties to the highest standards
Coordinate and assign work schedules, ensuring that adequate staff coverage is maintained throughout the property
Inspect venues and public areas to ensure they meet established standards of cleanliness, safety, and comfort
Develop and implement cleaning schedules and procedures that meet the Inn's standards and comply with health and safety regulations
Manage inventory and supplies, ensuring that stock levels are maintained and that orders are placed in a timely and costeffective manner
Collaborate with other departments, such as Maintenance and Front Desk, to address and resolve issues that affect the overall guest experience
Respond to guest complaints and concerns promptly and professionally, taking appropriate action to resolve any issues
Monitor the performance of the custodial staff and provide feedback and coaching as needed
Conduct regular staff meetings to review performance, provide updates, and address any concerns or issues that arise
Ensure that all custodial staff comply with Inn policies and procedures, including safety protocols and dress codes
Assist in the recruitment and hiring of custodial staff as needed
Take on other responsibilities as assigned to ensure the cleanliness of the property and the safety of our associates and guests
Qualifications:
4+ years of experience in a supervisory or management role, preferably in a hotel or resort environment
Strong leadership skills, with the ability to motivate and manage a team of employees effectively
Excellent communication and interpersonal skills, with the ability to interact effectively with guests and staff at all levels
Knowledge of cleaning methods, equipment, and chemicals, as well as health and safety regulations
Strong attention to detail and the ability to maintain high standards of cleanliness and organization
Ability to work effectively under pressure and meet deadlines in a fastpaced environment
Flexibility to work a varied schedule, including weekends and holidays, as needed
Bi-Lingual is preferred. (English-Spanish)