Team Leader Outbound - Leonville, LA, United States - Infinity Systems
Description
The dialog4good GmbH is looking for an Outbound Supervisor (m/f/d) in full-time as a team leader for our fundraising call center in Leonville, LA.
What we offer:
- You will start a diverse and meaningful job with opportunities for further development.
- Your work will cover a variety of topics through diverse clients and campaigns for nonprofit organizations. No cold calling.
- You have the opportunity to contribute significantly to the strategic development of the agency with creativity and room for design.
- You will receive professional and thorough training in the requirements and specifics of fundraising and outbound calling.
- You will have a lot of interaction with people, guiding and inspiring them for a good cause. This works best through presence in the office. You will meet your team here. In individual cases, home office is possible.
- We are a dedicated and cheerful team in the operations department and throughout the entire back office. We look forward to your application
Your tasks:
- You will manage projects where we contact donors on behalf of our clients by phone to discuss further support options. No cold calling
- You will manage telephone campaigns with a focus on customer and company goals.
- You will supervise and motivate a team of approximately 25 employees. You will provide assistance, consult on scheduling, and keep an eye on the development of your team.
- You will competently train new employees and promote their development through continuous coaching.
- You will support the operations team in designing new
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