Intake Coordinator Home Health/hospice Experience - Rosemont, United States - Entera Healthcare , LTD

Description

Job Title:
Intake Coordinator


THIS IS AN ONSIGHT POSITION.

Summary:

Responsible for the accurate and complete input of patient data into system, verification of patient coverage under Medicare and other insurance programs, and communicating with field staff, referral sources, marketing department, and other sources on behalf of our patients.

Essential Duties and Responsibilities

• Inform referral source and necessary departments of new referrals received.
• Enter initial client data into the database promptly and correctly.
• Verify insurance coverage.
• Call referral sources or primary physician to request additional documentation or information on clients, as necessary.
• Staff client with visiting nurse.
• Confirm demographic information with client.
• Inform referral source and client of tentative appointment and name of assigned clinician.
• Confirm with Primary Physician of most recent office visit and signature of required documentation.
• Refer to home visiting physician if needed. Follow up calls confirming services rendered.
• Upload documentation to client's chart.
• Confirm admission visit completed with filed clinician
• Reverify and reactivate clients requesting reactivation of services.
• Update demographic and insurance information as necessary.
• Answer calls and respond to questions/requests regarding services or client updates.
• Inform referral sources and necessary departments of refusal of services.
• Inform referral sources and necessary departments of complications related to insurance verification.
• Inform referral sources and necessary departments of first appointment scheduled, completed, or missed.
• Update agency tracking logs and distribute to appropriate departments.
• Demonstrates knowledge and understanding of patient privacy rights.
• Miscellaneous duties as assigned.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience
High school diploma or general education degree required.

Some related work experience required.

Knowledge of basic medical terminology preferred.

Data entry skills a must.


Language Skills
Ability to read and comprehend complex instructions, correspondence, and memos. Ability to write correspondence effectively.

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Interpersonal skills with a demeanor that promotes effective interaction with multi-disciplinary health care provider groups.


Reasoning Ability

Computer Skills

To perform this job successfully, an individual should have knowledge of Internet software, Electronic Medical Record software, Spreadsheet software, and Word Processing software.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is occasionally required to stand; sit; walk; use hands to finger, handle, or feel objects and tools; reach with hands and arms; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and move up to 30 pounds.


Work Environment

The majority of work will be performed in the office, during regular business hours, with the exception of occasional errands.

The intake coordinator must be able to handle phone calls in moderately noisy surroundings.


Pay:
$ $30.00 per hour

Expected hours: 40 per week


Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Outpatient

Medical specialties:

• Home Health

Schedule:

• 8 hour shift
• Day shift

Experience:

• Home health: 1 year (required)
• Customer service: 2 years (required)
• Computer skills: 2 years (required)

Work Location:
In person