A Senior Support Engineer is a professional who provides advanced technical assistance and guidance to customers or clients. They are responsible for troubleshooting and resolving complex issues related to products or services, and may also provide training and mentorship to other support engineers - Bartlett, United States - NebulaWorks

NebulaWorks

Verified Company

Bartlett, United States

2 days ago

Posted by:

Savannah Johnson

beBee Recruiter

Description

About the Company
Since 1994, we have been one of the leading system houses for IT infrastructure, storage solutions, as well as cloud and managed services. With 200 employees at 4 locations, we live our company philosophy with 100% passion: GOOD / REAL / DIFFERENT.

What do we offer?

Flat hierarchies and a transparent company policy combined with a motivated team
Numerous paid training opportunities for your personal development
New, modern company building with air-conditioned offices - you can also work remotely up to 2 days
Fully equipped kitchen, communal meals, and restaurant
Coffee, tea, fruit, snacks, and cold drinks
Company parking spaces and bicycle parking
Sports and recreational activities
Summer party and team events
Company-owned daycare center on site
Company pension scheme
Employee discounts

What can you expect?

You will take responsibility for technical support and solving customer problems at a senior level
You will handle the analysis and diagnosis of technical challenges and their resolution as part of your daily work
You enjoy communicating and