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System Administrator/Computer Technician - Baltimore, United States - SCD Information Technology
Description
View all jobsSystem Administrator/Computer Technician
Laurel, MD · Computer/Software
SCD Information Technology is seeking a skilled System Administrator 1 to join our team in Laurel, MD.
Job Description:
Follow a morning routine of checking network servers, classroom computers, and Smartboards for hardware, software, and connectivity issues
Create Active Directory accounts and Exchange mailboxes. Enable student and visitor accounts upon request. Remove terminated staff accounts and mailboxes upon request
Troubleshoot major network connectivity issues and virus infestations. Notify and provide resolution recommendations to supervisor
Fix various computer issues relating to sound, scanning, mice, keyboards, thumb drives, monitors, printing, and network connectivity on a daily basis
Monitor help desk submissions, triage, and address
Image computers using an external hard drive or imaging platform such as Clonezilla for Windows systems.
Assist Instructors in using application software
Resolve various login issues, such as those relating to passwords, user ID, incorrect domain, network connectivity, and hardware
Add, delete, or update computer inventory in database when equipment is moved, disposed, or transferred out of the building
Restore files and directories from backup
Must Haves:
TS/SCI with FULL SCOPE POLY
Security+ (Sec+) certification
At least 3 years of IT experience providing desktop support
Desired Skills:
Working knowledge of Microsoft Windows 11 and Server 2019
Must have familiarity with Nessus, Tenable Security Center, Trellix, and BigFix applications
Must have good understanding of server-based licensing and ability to install approved software packages
Working knowledge of peripheral setup, configuration, and driver maintenance
Customer service mindset
SCD Benefits:
An established, family-owned and operated company that cares about your continued career growth and happiness.
Opportunities for advancement.
Work/life balance.
100% company-paid
Health, Dental and Vision insurance for you and qualifying dependents.
100% company-paid
group life insurance ($50,000).
100% company-paid
short-term disability.
100% company paid
long-term disability.
HSA (Health Savings Account)- Company contributes $500 annually to your account.
401(k) Profit Sharing Plan with an annual discretionary company match.
Generous Paid Time Off and Holiday Leave
Education and Tuition reimbursement – up to $5,000 per year.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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