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    System Administrator/Computer Technician - Baltimore, United States - SCD Information Technology

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    System Administrator/Computer Technician

    Laurel, MD · Computer/Software

    SCD Information Technology is seeking a skilled System Administrator 1 to join our team in Laurel, MD.


    Job Description:
    Follow a morning routine of checking network servers, classroom computers, and Smartboards for hardware, software, and connectivity issues
    Create Active Directory accounts and Exchange mailboxes. Enable student and visitor accounts upon request. Remove terminated staff accounts and mailboxes upon request
    Troubleshoot major network connectivity issues and virus infestations. Notify and provide resolution recommendations to supervisor
    Fix various computer issues relating to sound, scanning, mice, keyboards, thumb drives, monitors, printing, and network connectivity on a daily basis
    Monitor help desk submissions, triage, and address
    Image computers using an external hard drive or imaging platform such as Clonezilla for Windows systems.
    Assist Instructors in using application software
    Resolve various login issues, such as those relating to passwords, user ID, incorrect domain, network connectivity, and hardware
    Add, delete, or update computer inventory in database when equipment is moved, disposed, or transferred out of the building
    Restore files and directories from backup

    Must Haves:
    TS/SCI with FULL SCOPE POLY
    Security+ (Sec+) certification
    At least 3 years of IT experience providing desktop support

    Desired Skills:
    Working knowledge of Microsoft Windows 11 and Server 2019
    Must have familiarity with Nessus, Tenable Security Center, Trellix, and BigFix applications
    Must have good understanding of server-based licensing and ability to install approved software packages
    Working knowledge of peripheral setup, configuration, and driver maintenance
    Customer service mindset

    SCD Benefits:
    An established, family-owned and operated company that cares about your continued career growth and happiness.
    Opportunities for advancement.
    Work/life balance.
    100% company-paid

    Health, Dental and Vision insurance for you and qualifying dependents.
    100% company-paid

    group life insurance ($50,000).
    100% company-paid

    short-term disability.
    100% company paid

    long-term disability.
    HSA (Health Savings Account)- Company contributes $500 annually to your account.
    401(k) Profit Sharing Plan with an annual discretionary company match.
    Generous Paid Time Off and Holiday Leave
    Education and Tuition reimbursement – up to $5,000 per year.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

    #J-18808-Ljbffr

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