Bilingual Customer Service Representative - South Bend, United States - ASSET MANAGEMENT INSURANCE

Description

Job Title:
BILINGUAL/Customer Service Representative


Location:
Granger, IN.


Pay Rate:
$15 per hour


Employment Type:
Full-time, 40 hours per week


Work Schedule:
Monday through Friday, 9:00 AM to 6:00 PM


Company Overview:

We are a leading insurance agency committed to providing outstanding service to our clients.
Our team is dedicated to assisting insurance agents with data entry and ensuring a seamless customer experience. We value teamwork, professionalism, and a customer-centric approach.

As a Customer Service Representative, you will play a crucial role in supporting our insurance agents with data entry tasks and providing excellent customer service.

Your main responsibilities will include, but not limited too:

• Assisting insurance agents with data entry and maintaining accurate records
• Responding to customer inquiries, resolving issues, and providing information about insurance policies
• Collaborating with team members to ensure efficient and effective customer service
• Maintaining a professional and positive attitude while interacting with customers and colleagues
• Adhering to company policies and procedures to ensure compliance with industry regulations

Qualifications:

To be successful in this role, you should possess the following qualifications:

• BILINGUAL
• High school diploma or equivalent
• Previous experience in customer service or data entry preferred
• Excellent communication and interpersonal skills
• Strong attention to detail and accuracy
• Proficient computer skills, including data entry and Microsoft Office Suite
• Ability to work independently and as part of a team
• Flexibility to adapt to changing priorities and handle multiple tasks simultaneously
• Experience in customer service.

Benefits:

• Competitive pay starting at $15 per hour
• Opportunity to earn monthly BONUSES
• Fulltime employment with 40 hours per week
• Paid time off and holidays
• Professional development opportunities
• Friendly and supportive work environment
• Nontoxic work environment

How to Apply:

If you are interested in joining our team as a Customer Service Representative, please submit your resume and a cover letter highlighting your relevant experience to


Pay:
From $15.00 per hour

Expected hours: 40 per week


Benefits:

• Paid time off
• Professional development assistance

Experience level:

• 1 year

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• Inperson
• Office

Work Location:
In person