Operations Coordinator - Boston, United States - Boston Public Schools

Mark Lane

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Mark Lane

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Description

Reports to:
SPED Cab Monitor Yard Manager

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Position Description:***The Operations Coordinators will partner alongside each other as a team of two, to cohesively coordinate the day-to-day AM and PM operations and yard movements of one of the three Boston Public Schools bus yards. Under the supervision of the SPED CAB Monitor Yard Manager, the Operations Coordinator will coordinate the standby monitors at their yard. This person will conduct the daily bid and enter payroll for standby monitors and extra runs assigned at the yard. They will communicate with schools about daily coverage issues and incidents, and arrange for coverage to ensure that approximately sixteen hundred students with Individualized Education Plans are receiving proper support.

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Responsibilities:******:

  • Supervise and coordinate the standby monitors at their yard

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  • Plan and execute the daily bid as laid out in the Monitor Union Collective Bargaining Agreement (CBA)

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  • Plan and execute the annual bid and ongoing request/ needs, consistent with IEP requirements and the CBA

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  • Communicate with schools about daily coverage issues and incidents

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  • Process stand by and assigned monitors payroll

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  • Communicate effectively with the Transdev Staff, Schools, and other BPS personnel to provide quality customer service to families, schools, and other BPS constituents, based on the BPS Customer Service Model

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  • Manage employee attendance

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  • Operate and effectively manage the Routing and Planning update process (BPS Transportation Information System software)

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  • Assume responsibility for the coordination of all holiday and weekend work assignments for SPED CAB Monitors

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  • On call rotation for weekend and holiday work

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  • Flexibility to cover shifts at any of the three bus yards, with short notice, as assigned by the Assistant Director or Executive Director of Transportation

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  • Be oncall for emergency phone calls during weekends and holidays

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  • Transport Monitors to Schools and Buses if need be using the BPS Car** ( Valid Driver's License Required)

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  • Other duties as assigned by the Yard Manager, Assistant Director or Executive Director of Transportation******
    Qualifications-Required
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  • Bachelor's Degree or 25 years of management experience

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  • Proven ability to train and manage full circle staff performance evaluation cycle

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  • Proven personnel management skills, evidenced by leading small and large teams to success, as measured by key performance indicators or other metrics

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  • Strong communications skills, including but not limited to: presentation, staff performance/feedback conversations, meeting facilitation, execution and delivery of written reports

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  • Demonstrated analytical ability, through the use of Microsoft Excel and/or other database platforms

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  • Ability to work crossfunctionally, across multiple teams and projects, while still achieving desired outcomes and meeting project timelines

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  • Ability to thrive in a highpressure environment and to engage effectively with a wide range of internal BPS departments and external stakeholders

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  • Ability to multitask, set priorities and manage time effectively while working under pressure

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Qualifications-Preferred
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  • Masters Degree in Management, Business Administration, or related field

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  • Minimum 510 years of professional experience as a Manager within a Transportation Department in an urban school environment, comparable district or entity

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  • Second Language Proficiency in (Spanish, Arabic, Haitian Kreyol, Chinese (Mandarin), Vietnamese, Cape Verdean Creole, Portuguese or Somali)******
    Terms: Managerial, C41.
***- The Boston Public Schools, in accordance with its nondiscrimination policies, does not discriminate in its programs, facilities, employment, or educational opportunities on the basis of race, color, age, criminal record (inquiries only), disability, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics or military status and does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals' dignity or interferes with their ability to learn or work._

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