Member Service Representative I/ii - Baltimore, United States - Municipal Employees Credit Union of Baltimore, Inc.
3 weeks ago
Description
Company Summary:
MECU is a not-for-profit financial institution committed to helping its members and community by offering high quality financial products and services.
We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live.
_Seton Branch_
_4801 Seton Drive_
_Baltimore, MD _
FULL-TIME (INCLUDES SATURDAYS)
***:
MSR I:
Under general supervision, acting as a liaison for the credit union to maintain member loyalty by efficiently meeting the needs or requests of the member.
Provide accurate account information as requested by the member and provide information about the various credit union products and services to members and prospective members.
Opens new accounts, resolves issues and professionally handles members' inquires face to face. Provides a variety of transactional services for members' accounts on deposit and loan products.Ability to recognize additional financial service needs of the member and able to promote and explain these services/products to the member.
MSR II:
Under moderate supervision, acting as a liaison for the credit union to maintain member loyalty by efficiently meeting the needs or requests of the member.
Provide accurate account information as requested by the member and provide information about the various credit union products and services to members and prospective members.
Opens new accounts, resolves issues and professionally handles members' inquires face to face. Provides a variety of transactional services for members' accounts on deposit and loan products.Ability to recognize additional financial service needs of the member and able to promote and explain these services/products to the member.
Ability to assist with Teller functions. Conduct on the job training for MSR I.QUALIFICATIONS:
- High School diploma, general studies required.
- Financial services background preferred. Proficient in the lending process including; input, maintenance.
- Proficient written and oral communication skills.
- Participation in Business Development activities required.
_MECU of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law._
**_MECU conducts credit, bond and background checks and is an Equal Opportunity Employer._
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