Front Desk - Deerfield Beach - RSB Dermatology Inc

    RSB Dermatology Inc
    RSB Dermatology Inc Deerfield Beach

    1 hour ago

    $28,000 - $42,000 (USD) per year * Accounting / Finance
    Description

    Who You Are

    The Front Desk Lead with Dermatology Coding Experience oversees daily front office operations for a dermatology practice, ensuring smooth patient flow, excellent customer service, and accurate insurance and billing processes. This individual will act as a liaison between front desk staff and management, while also utilizing their dermatology coding expertise to support billing accuracy and claims submissions.

    What You'll Do

    • Front Desk Operations
    • Lead and support front desk team in scheduling, check-in/check-out, insurance verification, and patient inquiries
    • Ensure front desk coverage, coordinate staff schedules, and assign daily responsibilities
    • Monitor and improve workflows to optimize patient flow and minimize wait times
    • Handle escalated patient concerns or complaints professionally and promptly
    • Ensure a clean, organized, and welcoming front office environment
    • Medical Coding & Billing Support
    • Accurately review and code dermatology procedures and diagnoses (CPT, ICD-10, HCPCS)
    • Ensure documentation supports codes submitted and meets billing compliance standards
    • Collaborate with clinical team to clarify diagnoses and treatments for coding purposes
    • Assist billing department in resolving coding-related claim denials and rejections
    • Train front desk staff on basic insurance and coding practices relevant to their roles
    • Administrative Leadership
    • Assist in onboarding, training, and mentoring new front desk staff
    • Conduct performance check-ins and provide feedback to team members
    • Communicate practice policies, updates, and goals to front office team
    • Maintain inventory of front desk supplies and equipment
    • Ensure HIPAA and OSHA compliance at the front desk

    What You Bring

    Education and Experience

    • High school diploma or equivalent required; Associate's or Bachelor's degree preferred
    • 3+ years of medical front desk experience in a dermatology practice
    • 1–2 years of experience with dermatology coding and billing
    • Supervisory or lead experience in a healthcare front office setting strongly preferred

    Certifications

    • Certified Professional Coder (CPC) or Dermatology Coding Certification (DCS) preferred
    • HIPAA and OSHA compliance training a plus

    What We Offer

    • Medical
    • Dental
    • Vision
    * This salary range is an estimation made by beBee
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