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    Research Program Manager, Reality Labs Benchmarking - Seattle, United States - Meta Platforms, Inc.

    Meta Platforms, Inc.
    Meta Platforms, Inc. Seattle, United States

    3 weeks ago

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    Description


    Reality Labs is a team at Meta that is responsible for developing and building the next computing platform centered around people.

    Reality Labs includes everyone working to make this computing platform a reality - including those answering important research questions that bring forward our products of tomorrow and those working on products available today like Meta Quest and Ray-Ban | Meta.

    Research Program Managers build and scale global research programs to strengthen the impact of our research teams.

    We drive efficiency, cultivate relationships, increase knowledge sharing, and build capacity within our organization to enable Researchers to do their most impactful work.

    As Research Program Manager, Reality Labs, you will define, establish, and maintain global operational and team-wide programs to support the planning, scaling and execution of long-term horizontal research programs focused on product benchmarking.

    These programs enable Reality Labs user researchers to capture the user experience quality for mixed and augmented reality devices across key tasks.

    In this role, you will utilize a full range of organizational and interpersonal skills to help our talented team operate at their highest and most effective level.

    The ideal candidate is entrepreneurial, comfortable navigating ambiguous situations, able to facilitate our teams' best work by managing short- and long-term projects and initiatives, anticipating project issues and resolving them, connecting resources to research needs, and removing barriers to doing great work.

    This role requires project and program management experience and broad knowledge of research's impact on product design and development. Communication skills, stakeholder management, the ability to manage complex logistics, and an organized approach are mandatory.
    Research Program Manager, Reality Labs [Benchmarking] Responsibilities

    • Define and manage strategic initiatives that improve team efficiency and impact, establishing operational systems and outcomes
    Proactively identify and partner with stakeholders on internal processes, templates, and guidelines to improve team optimization and documentation
    Partner with team leadership on establishing effective team communication, information distribution, and cross-team collaboration.
    Create, manage, and scale processes to support the growing usage of the competitive benchmarking program across RL UXR teams
    Operationalize and coordinate benchmarking requests across the vertical and horizontal RL UXR teams, establishing and enacting prioritization principles for scheduling and intake
    Proactively monitor pillar and team specific budget spend within the program to ensure proper prioritization and proportionate resource allocation
    Partner with cross-functional teams such as Sourcing, Vendor Engagements and Research Technology to enable program execution and continuity
    Manage relationships with the research vendors, including negotiating and monitoring contracts, research planning and resolving operational hurdles

    Proactively manage expectations:
    define clear program roadmaps, provide frequent program updates, identify and communicate risks and adjustments, and ensure commitments are delivered
    Provide flexible approaches that meet team needs, including the ability to move fast and make progress or navigate blocks quickly
    Serve as a link to the Global Research Ops team, leveraging new processes or best practices when relevant and collaborating on programs specific to the team's needs
    Facilitate relationships between teams, move initiatives forward, find resources, escalate and raise concerns to appropriate owners early and resolve open issues that prevent progress
    Minimum Qualifications

    • 4+ years of relevant project/program management experience
    Experience executing programs and leading them end-to-end while scaling for growth
    Experience building relationships with peers and senior stakeholders and collaborating with cross-functional teams across multiple locations
    Experience leveraging data to inform decisions and drive change
    Track record of operating independently and taking initiative, embracing ambiguity, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner
    Experience being successful in a dynamic, fast-paced environment that requires independent time management, task prioritization, flexibility, and experience identifying problems and proactively working towards solutions
    Communication skills for interacting with and influencing researchers, cross functional stakeholders, senior management, and external partners with the experience adapting communication style to suit different audiences
    Preferred Qualifications

    • Experience working directly with UX researchers, product designers, technical program managers, and/or content strategists
    Experience with vendor management and contract negotiation
    Experience managing novel, specialized UX research programs
    Locations
    About Meta
    Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world.

    Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.

    People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

    Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

    If you need support, please reach out to accommodations-$94,000/year to $136,000/year + bonus + equity + benefits
    Individual pay is determined by skills, qualifications, experience, and location.

    Compensation details listed in this posting reflect the base salary only, and do not include bonus, equity or sales incentives, if applicable.

    In addition to base salary, Meta offers benefits. Learn more about benefits at Meta.

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