Commercial Account Manager - Madison, United States - Fortress Building Products

Fortress Building Products

Verified Company

Madison, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Title:
Commercial Account Manager

Department:
Channel Sales (Commercial)

Manager:
Director, Commercial Sales

FLSA Status:
Exempt

Location:
Remote within territory

OVERVIEW

The Commercial Account Manager will strategically partner with dealers, contractors, builders, developers, property management firms, architects, and other applicable decision makers with the ultimate goal of increased revenues within the assigned territory for perimeter security products.

This position will be based out of a home office and require regular travel within the assigned territory.

OUR PURPOSE STATEMENT
Lead Global Change in the Way People Build and Live

OUR NICHE
Innovative Building Solutions

OUR CORE VALUES

Work Hard, Play Hard - We seek passionate people. We take our work seriously and we take the enjoyment of our lives seriously.

Positive, Can DO Attitude - We are optimistic, we set challenging goals and we find a way to accomplish them. We approach challenges with the intention of finding solutions.

Compete & Win As A TEAM - We put the TEAM first. Our team is what makes our company great. We are a competitive group that like to win. We keep score.

Innovate & Seek Continuous Improvement - We believe it can always be better. We want better products and processes. We want to be better individuals. We want to be a better organization.

We Are Respectful - We respect fellow team members, our partners, ourselves and our company. We are known to be "the good guys".

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Exceed sales goals as a team
Compete & Win as a TEAM.
Work cohesively as a team with Inside Sales to plan meetings and attack each market.
Own the commercial/industrial contractor.
Own the general contractor/architect/municipalities/regional builders/school districts/government agencies/airports.
Manage commercial/industrial quotes (Salesforce).
Building and maintain relationships with distributors and contractors.
Manage the onboarding process for new customers.
Forecasting for SIOP.
Issue customer credits for Director approval.
Product knowledge training for all customers.
All daytoday activity conducted in Salesforce.
Determine the pricing structure and multipliers for each customer.
Conduct effective CEU presentations minimum of 24 in the year.
Conduct and report competitive market analysis, competitive intelligence, and other salesrelated information.
Participate in regional conference calls, meetings, and trade shows.
Provide weekly report to Director, Commercial Sales.
Minimum of two weekly social media posts.

SUPERVISORY RESPONSIBILITIES

None

COMPETENCIES:
To perform the job successfully, an individual should demonstrate the following competencies:

Achievement Focus_
Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; recognizes and acts on opportunities; takes calculated risks to accomplish goals.

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Adaptability - _Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delay, or unexpected events.
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Attendance/Punctuality_

Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

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Business Acumen_

Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.

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Communications_

Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

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Consultative Selling_

Qualifies potential customers; builds rapport and establishes trust; asks questions to discover client business needs; applies product and market knowledge effectively; presents solutions that meets customer objectives; manages and documents sales process.

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Continuous Learning_

Assess own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

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Cooperation _

Establishes and maintains effective relationships; exhibits tact and consideration; offers assistance and support to coworkers; works cooperatively in group situations; works actively to resolve conflicts.

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Customer Focus_

Identifies and prioritizes customer needs and recognizes constraints; responds promptly to customer needs; seeks to find out more about customers and provide a better product or service; adopts professional approach to customers; is reliable and delivers on promises.

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Initiative_