Security Associate - Orlando, United States - Hilton Grand Vacations
Description
HGV now offers Day One Team Member Benefits
Now Offering Daily Pay
Excellent opportunity to join our team here at Grande Villas, a Hilton Vacation Club, perfectly located in Lake Buena Vista and featuring 408 units.
Having been named in Newsweek's "Top Global 100 Most Loved Workplaces" list, our focus is on providing service that makes memorable experiences for our owners, members, and guests while helping you grow to your full potential and achieve what you deserve.
What will I be doing?
As a
Security Officer **you will ensure the safety and security of all resort owners/guests and Team Members through effective, proactive, and professional services.
- Quickly respond to emergency conditions, such as fire, safety hazards, threats to life and/or property, etc.
- Patrols the interior and perimeter of the property to observe and identify potential safety and/or security risks and/or undesirable conditions
- Lead all aspects of communications and all alarm systems, coordinates maintenance of new and existing life safety equipment to maintain Hilton's high standards of Loss Prevention
- Performs periodic and random inspections of the building and grounds protecting property from theft, embezzlement, vandalism, fire, and accidents.
- Have a good understanding of emergency systems and alarm systems
- Maintains inspection reports and records, advises management of deficiencies, as well as remedial or disciplinary efforts needed to modify deficiencies
- Investigates all security incidents, accidents, suspicious activities, safety and fire hazards and prepares a complete report to include statements from involved parties and witnesses
- Provides outstanding guest/owner service, including answering inquiries, providing directions, delivering packages, and deliver information for general problem solving
- Perform basic first aid and CPR as needed
- Carries out reasonable requests of management; willing to "pitchin" and help coworkers with their job duties and be an outstanding teammate
Qualifications
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.
To fulfill this role optimally, you possess the following minimum qualifications and experience:
- Ability to patrol the property for 8-9 hours at a time on foot and by vehicles
- Dedicated to greet and work well with guests in a friendly and helpful manner at all times
- Ability to work various shifts throughout the week
- Previous experience in a customer service focused Security position
- Must have previous computer experience and excellent verbal and written interpersonal skills to write incident reports
- Prior experience working in a hotel
- Military or law enforcement background
- Current First Aid/CPR certifications
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status._
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