Solutions Coordinator- Hfa - New York, United States - The Harry Fox Agency, Inc

Description

• Assisting publishers in submitting song copyright claims to index in the HFA Song Database.
• Assisting licensees and Songfile users in obtaining mechanical licenses from our platforms.
• Assisting with the set up for HFA Online Accounts.
• Assisting with account set up for Electronic Funds Transfer.
• Maintaining a proper audit trail of correspondence.
• Maintaining the Name and Address, Agreements Authorizations portal and HFA Song Database. This includes processing dispute resolutions, signed agreements, estate transfers, song claims, catalog administration changes, warning codes and account holds.
• Providing phone support to HFA affiliated publishers.

• Bachelor's degree in music business, business administration, related field or equivalent experience.
• Up to 2 years professional work experience in the Music/Entertainment and/or Customer Service Industries.
• Excellent written and verbal communication skills.
• Strong time management and organizational skills.
• Ability to work in a fastpaced environment and effectively manage work to meet deadlines.
• Must be able to work both independently and collaboratively within a team.
• Ability to maintain a positive work environment and communicate in a professional manner with clients, colleagues, and managers.