CAD/CAM Technical Support Specialist - Suwanee, United States - ZUBLER USA LLC

ZUBLER USA LLC Suwanee, United States

1 week ago

Description

Job Description

Details

· FLSA Classification – Non-Exempt

· Reports to – CAD/CAM Supervisor

· Compensation – Depends on Experience

Benefits for Full-Time Employees Include:

· 401k

· Flexible Schedule

· Paid Time off and sick leave

· Paid Holidays

Job Summary:

· The CAD/CAM Technical Support Specialist supports and maintains all facets related to CADCAM installation, training, and support via in person, phone, email and/or text. A Successful candidate should have excellent communication skills, critical thinking skills and a strong desire to help customers.

Key Responsibilities:

· Provide technical support for Dental Milling machines, CAM software, Dental Scanners & CAD software.

· Coordinate equipment installation and training for customers

· Ensure quality assurance of equipment to be sold.

· Write documents for customer use, such as user manuals and training materials.

· Collaborate with internal teams to resolve complex technical issues and ensure customer satisfaction.

· Document customer interactions, including technical issues and resolutions, in our customer support database.

· Maintain up-to-date knowledge of CAD/CAM technology trends and best practices to provide the highest level of support to customers.

Requirements:

· Associate or bachelor's degree in a related field or equivalent work experience

· 2+ years of technical support experience in a CAD/CAM environment

· Strong technical skills and understanding of Dental Milling machines, CAM software, Dental Scanners & CAD software.

· Excellent communication skills, both verbal and written

· Ability to work independently and as part of a team.

· Strong problem-solving skills and attention to detail

· Willingness to work occasional overtime and weekends as needed.

Working Hours and Physical Requirements:

· The normal working hours for this position are 8:00 am to 5:00 pm, Monday through Friday, with occasional overtime and weekend work as needed.

· This position is estimated to be 50% travel time.

· Works in a manufacturing setting with exposure to significant temperature variability, heat, noise, chemical odors, rotating and stationary equipment.

· Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

· Speech and hearing sufficient for constant in-person and telephone communication.

· Manual dexterity sufficient for manipulation of equipment gauges production materials and small hand tools and to perform repetitive motions of the upper extremity, hands and/or wrists.

· High level of visual acuity to perform material and equipment inspections.

· Ability to stand for extended periods at a workstation and to move freely throughout the warehouse, production, and office area.

· Ability to sit for extended periods of time at a desk, in company vehicles, on plane flights, etc.

IT Support Specialist

2 weeks ago

FusionWorks Dawson, United States

The bilstein group is a leading provider in the independent aftermarket for passenger and commercial vehicle models, with a range of over parts. With a network of 22 international subsidiaries and a presence in more than 70 countries, we are one of the key players on a global lev ...
Operations Support Specialist

2 weeks ago

State of Delaware Smyrna, United States

**Introduction**: · **Make a Difference with DHSS** · Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. W ...
Sales Support Specialist

2 weeks ago

Altisource Suwanee, United States Full time

Job Description · AireSpring, Inc. is a leading nationwide telecom provider. We have an immediate opening in our Sales Division for a Sales Support Specialist. · This position provides sales support for our Sales Managers. There will be significant interfacing with telecom carrie ...
Customer Support Specialist

2 weeks ago

Control Southern Suwanee, United States

Position Title: Customer Support Specialist · FLSA Status: Exempt · Reports to: Customer Support Manager · Department: Automation & Reliability Solutions · Job Summary: · Partner with our customers to achieve improved business results by leveraging Controls Southern product ...
Sales Support Specialist

2 weeks ago

SGS Suwanee, United States

Company Description · SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories aroun ...
Support and Resolution Specialist

4 hours ago

Vatic Outsourcing Marietta, United States Part time

**Position**: Support and Resolution Specialist · **Organization**:Help Desk Support & Resolution · **Classification**: Non-Exempt · **Reports to**:Manager— HelpDesk Support and Resolution · **Summary**:Vatic Outsourcing, a growing boutique telecommunications consulting firm, is ...
Operations Support Specialist

4 hours ago

State of Delaware Smyrna, United States

This class is responsible for processing data/information in support of an agency's operations. · **Essential Functions**: · Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job du ...
Recovery Support Specialist-casual

1 week ago

Northwestern Medicine DeKalb, United States

**Benefits** · - $10,000 Tuition Reimbursement per year ($5,700 part-time) · - $6,000 Student Loan Repayment ($3,000 part-time) · - $1,000 Professional Development per year ($500 part-time) · - $250 Wellbeing Fund per year($125 for part-time) · - Annual Employee Merit Increase an ...
Information Technology Support Specialist

2 weeks ago

3i People Suwanee, United States

Transforming Careers, One Opportunity at a Time · At 3i People, we're more than recruiters; we're career accelerators. Partnered with cutting-edge tech firms and innovative companies, we connect top-tier talent with their dream jobs. Our mission is to open doors for professionals ...
System Support and Asset Specialist

1 week ago

The One 23 Group Inc. Camp Springs, United States

: · At The One 23 Group, our mission is to set the benchmark for excellence in government services. We empower our clients in the Department of Defense, Intelligence Community, and Federal Civilian sectors to excel with our advanced capabilities. Our dedication lies in fostering ...
Information Technology Support Specialist

2 weeks ago

3i People Suwanee, United States

Transforming Careers, One Opportunity at a Time · At 3i People, we're more than recruiters; we're career accelerators. Partnered with cutting-edge tech firms and innovative companies, we connect top-tier talent with their dream jobs. Our mission is to open doors for professionals ...
Information Technology Support Specialist

1 day ago

3i People Suwanee, United States

Transforming Careers, One Opportunity at a Time · At 3i People, we're more than recruiters; we're career accelerators. Partnered with cutting-edge tech firms and innovative companies, we connect top-tier talent with their dream jobs. Our mission is to open doors for professionals ...
Information Technology Support Specialist

2 weeks ago

3i People Suwanee, United States

Transforming Careers, One Opportunity at a Time · At 3i People, were more than recruiters; we're career accelerators. Partnered with cutting-edge tech firms and innovative companies, we connect top-tier talent with their dream jobs. Our mission is to open doors for professionals ...
Recovery Support Specialist-casual

1 day ago

Northwestern Medicine DeKalb, United States

**Benefits** · - $10,000 Tuition Reimbursement per year ($5,700 part-time) · - $6,000 Student Loan Repayment ($3,000 part-time) · - $1,000 Professional Development per year ($500 part-time) · - $250 Wellbeing Fund per year($125 for part-time) · - Annual Employee Merit Increase an ...
IT specialist for system integration, IT specialist, IT support specialist, system administrator

2 weeks ago

NovaWorks Walton, United States

We are an innovative and dynamically growing media company. In our areas of expertise - Travel, Home, Hobby, and Pets - we are one of the leading and largest special interest providers in the German-speaking region. Under the umbrella of GeraNova Bruckmann publishing house, we pu ...
CAD/CAM Technical Support Specialist

1 week ago

Zubler USA LLC Suwanee, United States

Job DescriptionJob Description · Details · FLSA Classification – Non-Exempt · Reports to – CAD/CAM Supervisor · Compensation – Depends on Experience · Benefits for Full-Time Employees Include: · 401k · Flexible Schedule · Paid Time off and sick leave · Paid Holidays · Job Summary ...
CAD/CAM Technical Support Specialist

3 weeks ago

Zubler USA LLC Suwanee, United States

Job DescriptionJob Description · Details · FLSA Classification – · Non-Exempt · Reports to – · CAD/CAM Supervisor · Compensation – · Depends on Experience · Benefits for Full-Time Employees Include: · 401k · Flexible Schedule · Paid Time off and sick leave · Paid Holi ...
Inside Sales Specialist for Sales Support

2 weeks ago

Radiant Ventures Prospect, United States

About Automated Precision Europe GmbH: · Our systems and solutions support essential processes in 3D metrology and production-related quality assurance worldwide. Our customers use our laser-based portable measuring systems for almost all areas of dimensional metrology and can be ...
Regional Safety Specialist

4 days ago

DISH Suwanee, United States Full time

Company Summary · DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and n ...
Business Office Support Specialist

2 weeks ago

Robert Gadlage And Associates Duluth, United States

· Benefits/PerksFlexible Scheduling · Competitive Compensation · Great Work Environment · Job Summary · We are seeking a Business Office Support Specialist to join our team. In this role, you will support the Surgery Scheduler, Billing Specialist, Office Manager and others. The ...