- Perform Daily functions using WFM device to update service and installation cases %)
- Receive and accept service and install cases * Update ETA information within specified ETA guidelines * Log times using WFM timer functions for Shop, Travel, Onsite, Repair, Audit * Create and Update Parts Requests as required (receipt / return ) * Close and Updates cases including any Asset Changes * Perform Asset Inventory of client sites as required during installs
- PC (85-95% Competency) *Diagnostics *Component replacement *Operating System or System Image *BIOS & Configuration *Virus Protection - AV Loads *Use of diagnostic tools *PC Upgrades *SIA Loads *Drive Loads *Drive Loads
- Dot Matrix (85-95% Competency) *Change Configs/Default *Replace Print Head *Replace FRU *Replace Cables *Replace OCP and/or switches *Replace or adjust Platen *Replace Motor/belts/sensors *Replace tractors
- Lasers 85-95% Competency) *Change Configs from Menu/Default *Replace Fuser/toner/PS *Resolve paper jam issues replace/clean rollers *Troubleshoot and replace FRU's *"Higher Repair" to Swap ratio
- Hardware Installation (85-95% Competency) *Presite Procedures *Design Procedures *Hardware Install *Hardware Relocation *Quality Procedures *Client interfacing *Install Certification
- Snapon Support % Competency) *Loading procedures *Licensing *Workstation Setup *SLA
- Driving Customer interaction Revenue (85-95% Competency) *3rd Party PC Maintenance *Maintenance Resign *T & M *PC Sales w Maintenance
- Field Troubleshooting Skills (85-95% Competency) *First Call Resolution - Tshooting effectiveness *New Products - Stay current *OTA
- Network (85-95% Competency) *Troubleshoot and Repair Wired LAN *Troubleshoot WANs *Troubleshoot and repair wired bridges *Add changes to CDM *General Policy Adherence *IP and Subnets *Configuring Routers NDC Model *Cabling (OSI Layer one) *Terminal Server procedures *CCNA*Configuring Routers Advanced Model *Adhere to NAT policies & procedures, access lists *Dial on Demand -Advanced router issues *Vlan Config *Site to site VPN *Security * VPN Concentrator *SDWAN (Cloud Connect) *IPT Phone Handset *IPT TS *IPT Call Manager *IPT Router
- Wireless Implementation (85-95% Competency) *Wireless Site Survey (Active/Passive) *Access Point Coverage/Configuration and Wireless Bridge Implementation
- Using CDK Tooling (85-95% Competency) *Proton, *Heisenberg, *Ekahau, *Meraki Dashboard, *Salesforce, *VeloCloud Orchestrator, *Microsoft 365, *Case Management System
- Spooler Setup/Maintenance (85-95% Competency) *Master Spooler procedures, redirect printing
- Active listening 85-95% Competency) *Demonstrated Active listening Skills
- Conflict Resolution % Competency) *Client interaction *Team Interaction
- Spares Inventory Maintenance - Scan all items during quarterly count
- Social Style %) *Proper Attire - Business Casual *Personal Hygiene
- Qualifications & Job Requirements
- Adaptability, Process/Project Management/Independent Discipline, Communication Skills (Proper Method), Alignment, Collaboration, Results Orientation, Ethics/Integrity, Service Orientation/Client Focus, Innovation Talent Development, Performance Management
- Associate's Degree or Equivalent Experience, Industry Standard PC & Network Certifications
- Paid Time Off (PTO)
- 401K Matching Program
- Tuition Reimbursement
-
Service Technician
1 day ago
OWL Services New York, United StatesJob Description · Job DescriptionQuienes somos · OWL Services es el principal proveedor de ventas, instalación, gestión de programas y servicios para empresas minoristas, comerciales, de flotas, de aviación y marítimas, y de generación de energía de emergencia en todo Estados Uni ...
-
Service Technician
18 hours ago
Supreme Solutions New York, United StatesРастущая компания по ремонту бытовой техники ищет сервисных техников в свою дружную команду на вакансию: Сервисный Техник (Бытовая техника и HVAC). У нас вы найдёте постоянную поддержку нашего офиса и опытных техников. Также мы предлагаем постоянный рост в плане ваших навыков и к ...
-
Service Technician
4 days ago
PEAK Technical Staffing USA Kearny, United StatesThe Service Technician is accountable for troubleshooting malfunctioning or disabled automated, anti-vehicular barrier and bollard equipment to determine root cause of malfunction or failure and taken appropriate action to return the equipment to operational condition. · The Serv ...
-
Service Technician
3 weeks ago
Guardiar Kearny, United StatesJob Description · Job DescriptionThe Service Technician is accountable for troubleshooting malfunctioning or disabled automated, anti-vehicular barrier and bollard equipment to determine root cause of malfunction or failure and taken appropriate action to return the equipment to ...
-
Service technician
3 weeks ago
NebulaTech Clifton, United StatesAbout the Company · As a family-owned traditional company, we have been in business for over 50 years. The company was founded in 1964 with a focus on water treatment and at that time served private households and small facilities with a narrow range of water treatment, dosing, a ...
-
Service Technician
3 weeks ago
Infinity Technologies Orange City, United StatesAreas of operation: Greater Berlin, Eberswalde, Neubrandenburg, Neuruppin, Potsdam or Strausberg · A job that protects lives, values and the environment? You can find it with us. Minimax is one of the market leaders in fire protection and is known worldwide for innovative technol ...
-
Field Service Technician
3 weeks ago
Analogic Newark, United StatesJob Description · Job Description · Summary · Our Global Field Service Department is looking for a dependable Field Service Technician team member. In this role, you will gain valuable experience by both participating in the installation of our state-of-the-art Analogic ConneC ...
-
Field Service Technician
1 week ago
KR WOLFE INC. Newark, United StatesJob Description · Job DescriptionIn the role of Field Service Technician (FST), you will perform the installation, repair, preventative maintenance, and qualification of water purification systems. · Pay Range: $23.00 to $30.00 per Hour · Duties and ResponsibilitiesCore Responsib ...
-
Field Service Technician
1 day ago
KR Wolfe Newark, United StatesIn the role of Field Service Technician (FST), you will perform the installation, repair, preventative maintenance, and qualification of water purification systems. · Pay Range: $23.00 to $30.00 per Hour · Duties and Responsibilities · Core Responsibilities · Adhere to all K ...
-
Field Service Technician
1 week ago
Jobot Newark, United StatesField Service Tech - Automation Equipment - Growth and Opportunity - Road Warrior · This Jobot Job is hosted by: Phil Carlier · Are you a fit? Easy Apply now by clicking the "Apply Now" button · and sending us your resume. · Salary: $30 - $44 per hour · A bit about us: · Our ...
-
Field Service Technician
1 week ago
BD (Becton, Dickinson and Company) Newark, United States**Job Description Summary** · BD is a leading global medical technology company that develops, manufactures, and sells medical Devices, instrument systems and reagents. The Company is dedicated to improving peoples health throughout the world. BD is focused on enhancing the qual ...
-
Service technician for garden equipment
3 weeks ago
SilverTech Union, United StatesYour tasks: · Inspection, maintenance and repair of electric garden equipment · Creation of measurement and test protocols as well as completion reports · Your profile: · Successfully completed vocational training in the field of locksmith, industrial mechanic, construction mecha ...
-
Field Service Technician/Engineer
1 day ago
Durst Image Technology U.S. Newark, United StatesDurst Image Technology US has been an industry leader in Digital Imaging for over 80 years. Established in 1936, Durst is a fast-growing company based in Rochester, NY that sells and services large format, label, and corrugated ink jet printers in North America. Our customers are ...
-
Central Service Technician
1 week ago
CarePoint Health System Jersey City, United States Regular Full time EveningAbout Us · CarePoint Health is one of New Jersey's leading health care systems comprised of three long-standing and highly-regarded hospitals – Christ Hospital in Jersey City, Hoboken University Medical Center and Bayonne Medical Center. CarePoint united three area hospitals to ...
-
AV Service Technician
3 weeks ago
TEKsystems Jersey City, United States ContractDescription: · is looking for a Service technician to service their existing customers. Looking for an experienced 5+ year installer that wants to get into service or someone that is already doing service work. The major brands of equipment they will need is Crestron and AMX sys ...
-
Service technician
3 weeks ago
Fusion Dynamics New Church, United StatesWissner-Bosserhoff is Europe's leading provider of innovative, high-quality beds and furnishing solutions for nursing homes and hospitals. As part of the internationally operating LINET Group with over employees, we are represented in more than 110 countries. New challenges - sec ...
-
Service technician
3 weeks ago
Apex Ventures University Gardens, United StatesChubb is a global leader in providing solutions and services for fire protection and security. For over 200 years, we have been protecting people and assets. Join our team at University Gardens. · Service Technician / Electrician (m/f/d) · for our locations in Southern Germany · ...
-
Service Technician
3 weeks ago
Crimson Enterprises Washington Heights, United StatesJob Information · Create something fascinating: Your tasks · Independent commissioning of our gear cutting machines with different technologies at our customers' sites in Washington Heights · Independent execution of maintenance and repair work · Error diagnosis and process optim ...
-
Service technician
3 weeks ago
Omega Ventures Roslyn Estates, United StatesThe Advancis Software & Services GmbH, headquartered in Langen, has been successfully developing software solutions for over 25 years. As a globally operating company, we are the market leader in the field of security technology and building automation. Our software is used in ov ...
-
Service Technician II
1 week ago
Ring Power Corporation Union City, United StatesOverview · In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida. · Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations t ...
Field Service Technician - Newark, United States - CDK Global
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Location Northern New Jersey, Tri State Area
Position Responsibilities & Essential Functions
CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.
Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.